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We’re looking for a seasoned product leader to oversee the Short-Term Credit Team at Possible. In this role, you’ll serve as the owner of: Our best-in-class short-term loan that serves hundreds of thousands of customers as an alternative to payday loans that trap customers in the debt cycle; Our recently launched cash advance products that strive to help address customers’ short-term access needs between paychecks. This senior, principal-level, product leader will have a deep understanding of what it takes to drive a consumer credit business forward while partnering effectively with our compliance, ops, bizops, data science, credit risk, design, and engineering teams.
Job Responsibility:
Lead the “Access” product suite, optimizing the acquisition and repayment experiences to help address customer liquidity needs and ensure success in repayment
Drive expansion and growth opportunities for the products, launching in new states and expanding on the overall product strategy of our flagship products
Create and execute a product roadmap that sets Possible up for long-term success, delivers compelling customer experiences, and achieves business results
Communicate our product strategy, product health, business results, customer insights, etc., to Possible’s Leadership Team and the company (i.e., at all hands) consistently
Partner with Loan Operations and LMS product counterparts, Legal & Compliance, Data Science, Risk, and Customer Operations to manage state-level audits, health checks, and reviews with our banking partners
Increase the efficacy of our product development processes by introducing industry best practices
Requirements:
8+ years of Product Management experience in financial services or fintech with a deep understanding of consumer credit
A balance of customer focus and technical and data prowess – diving deep into critical systems while thinking broadly about product strategy and the customer experience
Strong reputation for managing the product development processes with discipline and efficiency
Deep sense of ownership and accountability for both the failures and successes of a product, with equally well-developed problem-solving skills to calmly tackle any challenge
High comfort working in a fast-paced environment (preferably through experience in one or more start-ups)
Ability to translate customer insights into product features and coherently communicate context and detailed requirements to Engineers and Product Designers
Strong project management experience
must have the capability to spot and remove dependencies across functions and help the team execute with speed and efficiency
Proven success in working within industry regulations while delivering creative solutions
Passion for serving customers and driving positive societal change
What we offer:
Significant stock options
Comprehensive benefits package
Bonus plan
Commuter benefits
Excellent office space in downtown Seattle with complimentary drinks and food options
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