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The Global Clouds Strategy & Pursuit (GSP) team leads the strategy for Microsoft 365 clouds geographic expansion and data residency strategies. We build and evaluate business cases for cloud expansion investments, oversee the delivery of core Microsoft 365 services in local region datacenters, and continuously optimize existing investments while expanding into new geographic regions as customer needs evolve. As our platform and deployment models evolve (including increasing dependence on Azure-provided capacity and longer lead times for certain capacity types), capacity becomes a first‑order product and business risk. This role is for a Principal Product Manager who will sit at the intersection of M365 workload partners, Azure and M365 capacity teams, and finance/business stakeholders to drive proactive and reactive strategies that protect customer experience and business commitments, while optimizing how we deploy and scale capacity globally.
Maximizing business value from regional vs. global capacity allocation
Unblock expansion opportunities into new markets to meet customer demand, so we can enter new markets at the lowest cost without creating migration or growth risk
Model AI-forward program leadership by applying automation and tooling to reduce manual overhead and increase throughput of capacity reviews, insights, and operational follow-ups
Requirements:
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
Experience leading complex, cross-team programs in a matrixed organization with strong dependency, risk, and stakeholder management
Demonstrated ability to translate ambiguous technical/business problem spaces into clear plans, decision points, and measurable outcomes
Solid executive communication skills—able to frame tradeoffs crisply under time pressure and drive alignment across diverse stakeholders
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience
4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
Experience with cloud infrastructure, distributed services, capacity planning/forecasting, or service deployment at scale
Familiarity with Azure capacity/supportability concepts and/or datacenter constraints (space/power/hardware supply), including cross-region tradeoffs
Experience partnering with finance to quantify cost/ROI, opportunity cost, and prioritization under constraints
Proven record driving operational mechanisms (cadences, playbooks, dashboards, governance) that materially reduce incidents and improve readiness
Capacity risk prevention and mitigation (avoiding customer impact and protecting business commitments)