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Principal Product Manager

United States, Redmond 139900.00 - 274800.00 USD / Year · Job Posted January 30, 2026
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Job Description

M365 Copilot growth is one of the most strategically important investments at Microsoft, and this role places you at the center of the AI transformation. The E+D Growth Team specializes in Product-Led Growth (PLG), driving user and revenue growth for M365 Copilot across customer segments worldwide — from Enterprise to SMC+E to SMB, inclusive of both free and paid users. We operate across the full funnel: from awareness and acquisition through engagement and retention to monetization. We are fearless in our approach to building great end-to-end customer experiences, partnering closely with product teams across E+D - including M365 Copilot app teams, Agents, Office, Windows, and Edge.

Job Responsibility

  • Define and execute on the Product-led Growth strategy for growing M365 Copilot adoption across Windows, Office, Edge, and the broader Microsoft ecosystem
  • Articulate a phased product vision that aligns with Microsoft’s business objectives, synthesizing customer data with market, competitive, and technology trends to inform product direction
  • Partner closely with design and engineering teams to deliver and optimize investments that improve the M365 Copilot experience across Microsoft and across platforms
  • Participate and drive cross-company forums and strategic partnerships, including with Windows, Office, Edge, and other major business units
  • Continually invest in PLG best practices for measurement, experimentation, and operational rigor in how we work
  • working closely with data teams and also partnering with business teams on targets and ongoing performance
  • Engage with customers and customer listening signals to ensure we have a strong qualitative understanding of product quality and performance
  • Lead partnerships and cross-company initiatives that ensure the best customer experience and effectively leverage deep technical investments to support teams across Microsoft

Requirements

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
  • 8-10+ years of experience in product/program management within large-scale technology firms
  • Proven ability to lead complex, cross-functional and cross-team initiatives that modernize operational processes and reduce overhead
  • Solid product management experience in growth, engagement, or ROB automation, ideally within large-scale ecosystems
  • Customer-driven focus
  • observing subscribers/gathering feedback, and working with Product, Design and Research teams
  • Experienced in data-driven decision-making: designing dashboards, funnel instrumentation, and experimentation frameworks
  • Skilled at partnering with engineering, data science, and product teams to deliver automated reporting and insights
  • Ability to influence senior stakeholders and drive alignment across multiple product groups without direct authority
  • Experienced applying quantitative and qualitative research to optimize acquisition, onboarding, engagement, and retention funnels
  • Comfortable operating in ambiguous environments and able to “cut through the noise” using data-driven decisions
  • Growth mindset – a desire to learn, improve, and show persistence in the face of setbacks

What we offer

Relocation assistance is available

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