Job Description:
The Copilot Extensibility and Developer Platform (CxDev) team is responsible for the product, platform, and operational foundations that allow customers and partners to extend Microsoft 365 Copilot with agents, connectors, and APIs. The team defines and ships the core extensibility surface area (including agent creation, publishing, admin controls, and discovery), partners with engineering on quality, security, and reliability, and works closely with GTM, support, and field teams to drive adoption and resolve customer issues. CxDev also runs the data, metrics, and governance loops for extensibility—tracking agent usage and health, administering incident and escalation processes, and translating customer and partner feedback into roadmap priorities—so that Copilot extensions can be built, deployed, governed, and scaled in enterprise environments. Our team’s mission is to help every person and organization transcend the limits of time, attention, and coordination. We are proudly building Copilot as the most loved and trusted productivity assistant and enabling Copilot to transform business processes through intelligent agents. We are hiring a customer‑facing Principal Product Manager on the CxDev team. The role works directly with strategic customers to incubate early Copilot extensibility scenarios and help move them from concept to production‑ready solutions. In this role, the PM partners with customer technical and business stakeholders to frame agent and connector scenarios, validate feasibility against the Copilot extensibility platform, and guide customers through design tradeoffs, data readiness, security, and governance considerations. They work hands‑on during incubation, alongside engineering, partners, and delivery teams, to unblock technical issues, shape product requirements, and ensure solutions align with how Copilot agents are built, deployed, administered, and supported at scale. Beyond individual customers, the Principal PM translates incubation learnings into reusable patterns, product feedback, and roadmap input, helping the platform evolve based on real enterprise usage rather than theoretical scenarios.
