Principal Product Manager

• Own a high-impact, company-critical product area that materially influences brightwheel’s growth and customer outcomes
• Partner closely with the exec team to shape direction, pressure-test strategy, and drive alignment
• Define and evolve product-led systems that help customers realize value faster and more consistently across the platform
• Lead strategy and execution for AI-powered product experiences, partnering closely with engineering, design, data, and GTM teams
• Identify and prioritize the highest-leverage opportunities using a mix of data, customer insight, experimentation, and judgment
• Design, run, and learn from experiments to validate hypotheses and inform larger investments
• Define success metrics, monitor performance, and clearly communicate progress, learnings, and tradeoffs to leadership
• Raise the bar for how brightwheel builds product-led, AI-enabled experiences

• 7+ years of product management experience, ideally in SaaS or product-led businesses
• Proven ownership of complex, cross-functional product initiatives with measurable business impact
• Strong product judgment — you know how to place big bets, sequence learning, and balance speed with quality
• Deep comfort with product metrics, experimentation, and funnel analysis (SQL a plus)
• Experience building or scaling AI-powered product experiences
• Excellent written and verbal communication skills, including with executive audiences
• A mindset of ownership, curiosity, and continuous improvement
• Experience leveraging AI to expand your own scope and ownership, using tools and automation to move faster, go deeper, and operate more like a full-stack product owner across problem discovery, design, and execution (bonus)

Experience leveraging AI to expand your own scope and ownership, using tools and automation to move faster, go deeper, and operate more like a full-stack product owner across problem discovery, design, and execution

• Comprehensive medical, dental, and vision coverage
• Generous paid parental leave
• Flexible PTO so you can recharge when you need it
• Local retirement or savings plans (e.g., 401(k) in the U.S.)
• Offers Equity