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As a Principal Product Manager for our Small Business security team, you will be a strategic leader shaping the next generation of security solutions. You will partner with engineering to deliver cutting-edge, AI-powered products focused on financial fraud and scam protection for small businesses. This role is pivotal in collaborating with marketing and sales to execute go-to-market strategies and enabling small business organizations to secure themselves with innovative, AI-driven capabilities.
Job Responsibility:
Define and drive the product vision, strategy, and roadmap for our SMB security product line, with a focus on using AI to solve financial fraud and scam challenges
Conduct market research, competitive analysis, and customer feedback to inform product decisions and ensure solutions serve small businesses effectively
Proactively collaborate with design and engineering teams to develop product prototypes and interfaces that simplify complex security management for small business owners
Identify and drive integrations with key technology partners, particularly with Fintechs, Payments, and Banking institutions that serve Small Businesses
Work closely with data scientists and AI/ML engineers to develop and integrate advanced fraud detection algorithms
Create and maintain clear product documentation, including user guides, training materials, and release notes to support go-to-market and sales enablement
Monitor product performance and customer feedback to inform a cycle of continuous product improvements and strategic updates
Work across functional agile teams, including Engineering, UX, and Marketing, to ensure alignment and the successful execution of shared objectives
Requirements:
Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent military experience
7+ years of experience in product management
Strong analytical and problem-solving skills, with demonstrable experience using data to inform product decisions
Experience working within an Agile development environment and collaborating with cross-functional teams
Excellent communication and collaboration skills, with the ability to articulate a clear and compelling product vision
Nice to have:
Experience in financial fraud prevention, cybersecurity, or fintech
Proven track record of launching successful products and services for small businesses (SMBs)
Strong understanding of user experience (UX) design principles and methodologies, with a focus on simplification for non-technical users
Demonstrable track record of success in bringing new products to market