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Principal Product Manager - Microsoft AI and Copilot

Japan, Tokyo · Job Posted May 03, 2026
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Job Description

Microsoft Copilot is evolving from a chat interface into an intelligent, agentic system that understands context, adapts to users, and communicates intent and reasoning in trustworthy ways. Identity & Expression defines how Copilot shows up to users - its presence, tone, timing, and behavior -across consumer and enterprise experiences. As the Principal Product Manager for Copilot Identity, Expression & AI Companions, you will own Copilot’s expression and embodiment layer, with Mico as a core reference implementation. Based in Japan, this role serves as the product owner for how expressive AI agents are designed, evaluated, and deployed globally, using Japan as a lead design and enterprise pilot market. Copilot being Microsoft core AI product bet. This role requires an AI-native mindset, strong enterprise judgment, and the ability to make product decisions under AI uncertainty - especially around trust, tone, restraint, and evaluation.

Job Responsibility

  • Define Copilot’s Identity & Expression strategy across text, voice, and UI-aware surfaces, including how AI agents express reasoning, confidence, uncertainty, and progress
  • Own Mico as the reference implementation of Copilot Identity & Expression, ensuring it evolves as a platform capability rather than a standalone feature
  • Translate expressive and agentic AI capabilities into clear enterprise value, such as onboarding, workflow guidance, and reduced cognitive load
  • Define enterprise trust models for expressive AI, including governance, admin control, safety constraints, and predictable failure modes
  • Lead AI evaluation strategy for expressive and agentic experiences, defining quality bars beyond accuracy: trust, tone, appropriateness, and user confidence
  • Use Japan as a strategic design and enterprise pilot market, incorporating cultural sensitivity, politeness, and indirect guidance into global Copilot standards
  • Partner closely with engineering, design, research, security, legal, and go-to-market teams across Japan, the US, and China to deliver aligned Copilot experiences
  • Communicate product vision and trade-offs clearly to executive stakeholders, representing Identity & Expression as a core Copilot system

Requirements

  • 7+ years of software product management taking from a user need, a prototype from engineering to market
  • Hands-on experience delivering AI or generative-AI-powered features or products
  • Experience working on enterprise or business-facing products, including IT, security, or operational constraints
  • Experience evaluating product quality using both quantitative metrics and qualitative feedback, including cases where release decisions were adjusted or delayed
  • Proven experience working cross-functionally with engineering, design, research, and business stakeholders

Nice to have

  • Experience with AI agents, Copilot-style assistants, or conversational interfaces
  • Enterprise productivity, collaboration, or workflow automation background
  • Experience working with global teams across Japan and other regions
  • Business-level or fluent Japanese language proficiency
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