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Thyme Care Logo Thyme Care · IT - Software Development

Principal Product Manager, Member-Facing Products

United States 195500.00 - 230000.00 USD / Year · Job Posted April 11, 2026
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Job Description

We're hiring a Principal Product Manager to own and evolve Thyme Care's member-facing product experience. This is the product that our members — people navigating cancer — interact with directly. It's how they connect with their care team, complete ongoing health assessments, understand their care plan, and stay engaged throughout their journey. Getting this right is central to our care model and our business.

Job Responsibility

  • Own Thyme Care Connect end-to-end
  • Shape how AI transforms the member experience
  • Drive cross-functional alignment
  • Champion the member perspective
  • Build foundational product systems
  • Establish an experimentation strategy for member growth and engagement
  • Demo and represent the product externally
  • Build toward team leadership

Requirements

  • 7+ years of product management experience
  • Significant time building and scaling consumer-facing or member-facing digital products
  • Deep experience in ambiguous, 0→1 environments
  • Track record of driving alignment across cross-functional stakeholders
  • Experience defining and measuring engagement strategies
  • Strong design sensibility and understanding of behavior change
  • Genuine excitement about AI's potential to transform consumer experiences
  • Exceptional written and verbal communication
  • Healthcare experience required, preferably in care delivery, digital health, or value-based care models where engagement directly impacts clinical or financial outcomes

Nice to have

  • Experience in oncology, serious illness / palliative care, or chronic condition management
  • Background in value-based care or health plan partnerships
  • Experience with patient-facing digital health products (apps, portals, engagement platforms)
  • Familiarity with clinical workflows and how digital products integrate with care delivery

What we offer

  • Equity
  • Bonus eligibility
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