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Shape the future of how customers discover, choose and grow with Veygo. You’ll own one of Veygo’s most strategically important growth portfolios, leading the end-to-end acquisition and onboarding experience. You’ll shape how customers discover, choose and build lasting relationships with Veygo, with every improvement delivering measurable impact on customer experience, growth and commercial performance. Working across Product, Design, Engineering, Data and Marketing, you’ll define product strategy, identify the biggest opportunities for growth and use customer insight, experimentation and data to improve acquisition, conversion, onboarding, mobile adoption, referrals and customer lifetime value.
Job Responsibility
Shape the future of how customers discover, choose and grow with Veygo
Own one of Veygo’s most strategically important growth portfolios, leading the end-to-end acquisition and onboarding experience
Shape how customers discover, choose and build lasting relationships with Veygo
Work across Product, Design, Engineering, Data and Marketing
Define product strategy, identify the biggest opportunities for growth and use customer insight, experimentation and data to improve acquisition, conversion, onboarding, mobile adoption, referrals and customer lifetime value
Set the direction for a strategically important product portfolio
Have the autonomy to shape product strategy, influence investment decisions and define the biggest opportunities for growth
Translate business strategy into clear product bets and enabling multiple squads to deliver meaningful customer and commercial outcomes
Requirements
Extensive experience as a Product Manager, Senior Product Manager, Lead Product Manager or equivalent within a digital, customer-led business, with a track record of owning acquisition, conversion, onboarding or customer growth outcomes across complex product areas or multiple squads
A track record of owning acquisition, conversion, onboarding or customer growth outcomes in consumer digital products, with experience leading strategy across complex product areas or multiple squads
Strong product judgement, turning ambiguous customer and business problems into clear product strategy, high-impact opportunities and measurable customer and commercial outcomes
A data-led approach, using customer insight, behavioural analytics, experimentation and commercial evidence to identify growth opportunities and guide product decisions
The ability to think in systems, connecting acquisition channels, pricing, product experience and customer behaviour to drive sustainable growth
The ability to influence senior stakeholders through clear thinking, exceptional writing and compelling product narratives, creating alignment around the biggest growth opportunities
Experience partnering with Design, Engineering, Data and specialist teams such as Pricing, Underwriting, Risk, Compliance, Marketing or Operations to deliver exceptional customer experiences and commercial impact
Confidence operating autonomously in complex, regulated environments, making pragmatic trade-offs while embracing AI and modern product development tools to improve discovery, decision-making and delivery
Nice to have
Experience leading product within a high-growth consumer business such as fintech, insurance, ecommerce, marketplaces, travel or mobility
Experience building and optimising web and mobile acquisition, onboarding, referral, self-service or customer growth journeys
An understanding of Consumer Duty, product governance and customer outcome frameworks
Experience coaching Product Managers or helping shape product operating models, portfolio planning or communities of practice
What we offer
A generous share scheme
33 days' holiday (including bank holidays), increasing with service, plus the option to buy or sell up to five additional days
Ongoing learning and development, leadership programmes and opportunities to grow your career across Admiral Group