Job Description:
The Principal Product Manager, Employee Experience (EX) is a strategic leader responsible for defining, orchestrating, and scaling high-impact employee lifecycle experiences across T-Mobile. You will operate at the enterprise level — shaping experience strategy across complex, multi-platform ecosystems including Workday, UKG, Fidelity, Business Solver, Broadspire, ServiceNow, and internal platforms. You will identify systemic friction across the employee lifecycle (Join, Start, Work, Grow, Live, Belong, Leave), align technical feasibility with business priorities, secure executive sponsorship, and lead cross-functional teams to deliver measurable experience transformation. Lastly, you will own highly complex, cross-platform experience domains or a portfolio of lifecycle journeys. This includes setting long-term strategy, influencing senior leadership, integrating AI and digital experience platforms, and ensuring scalable, compliant, human-centered solutions. This role requires deep systems thinking, strong executive communication skills, enterprise change fluency, and the ability to operate effectively in a highly matrixed environment.
