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Principal Product Manager - Developer Platform

United States Employment contract 180000.00 - 304000.00 USD / Year · Job Posted November 08, 2025
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Job Description

Principal Product Manager role focused on developer platform at PagerDuty, leading the industry's transformation to fully automated operations. The position involves guiding the evolution of API and developer experience, working with AI teams on platform strategy, and delivering strategic integrations into developer tools.

Job Responsibility

  • Guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty
  • Bridge the gap between understanding the burning problems of product development teams and API-first platform principles
  • Work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy
  • Lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience
  • Engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs, IDEs, chat tools, project management systems, and more
  • Play a key technical product leadership role to deliver strategic integrations into developer tools

Requirements

  • 5+ years of product management experience in SaaS, enterprise software, or developer tools
  • Deep knowledge of integration architecture, patterns, and platforms
  • Understanding of cross-application business processes and API best practices
  • Technical depth and communication skills to collaborate effectively with senior engineers
  • Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design
  • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
  • Proficiency with analytics tools and a track record of data-driven decision-making
  • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
  • Strong customer empathy and a curiosity-driven approach to learning their needs
  • Ability to lead through influence and drive outcomes across teams
  • Excellent collaboration and communication skills
  • able to make complex, highly technical topics easy to understand

Nice to have

  • Bachelor's degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience
  • Strong understanding of incident response and DevOps workflows
  • Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA)

What we offer

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

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