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Principal Product Manager, Automation & Threat Intelligence

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Plusnet

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Location:
United Kingdom , London ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is responsible for ensuring that automation and AI capabilities within Managed Security Services meet market expectations and deliver fast, scalable, intelligent threat detection and response. It involves benchmarking against industry best practices, identifying gaps, and owning a roadmap to enhance internal capabilities. Additionally, the role leads the development of a robust Cyber Threat Intelligence offering, providing customers with tactical, operational, and strategic insights to proactively defend against evolving threats.

Job Responsibility:

  • Understand, Document, and Regularly review Best Practice use of Automation and AI by Managed Security Services Providers (MSSPs)
  • Work with Operational stakeholders to benchmark BT Security use of Automation and AI against this benchmark
  • Agree a prioritised roadmap of developments to close any gaps between Current and Best Practice in the Market
  • Establish agreed Stakeholder success criteria as well as a reporting mechanism to measure success and report on progress
  • Own Threat Intelligence (TI) for BT Security. This will mean ensuring TI tools and processes are in place to support all our Managed Security Services as well as launching products and services that make direct use of Threat Intelligence such as Attack Surface Management (ASM) and Digital Risk Protection (DRP)
  • Automating Security Operations using SOAR and other tools across the portfolio
  • Measuring Threat Intelligence (TI) feed quality with feedback loops and usage metrics
  • Enhancing TI through automation, consolidating feeds into a single view and prioritising alerts using risk scoring and exploitability data
  • Streamlining Incident Response and Compliance Reporting by automating containment actions (e.g., isolating endpoints, blocking IPs/domains, disabling accounts)
  • Integrating AI into SOC operations to prioritise alerts, assist analysts with GenAI, and scale adaptive automation

Requirements:

  • Expertise in Managed Security Services & Product Development
  • Strong background in managed security services and cybersecurity, with deep understanding of the UK market
  • Proven experience across the full product lifecycle: ideation, development, securing funding, business case creation, implementation, and launch
  • Familiarity with security technologies such as SIEM, SOAR, and XDR
  • Demonstrated ability to build and execute portfolio growth strategies across diverse customer segments (e.g., SMB, CSP)
  • High commercial awareness, including product selection, justification, and price negotiation
  • Skilled in translating business goals into actionable roadmaps that drive market growth
  • Strong understanding of automation and AI concepts and their practical application in managed security services
  • Ability to identify service opportunities and address implementation challenges related to emerging technologies
  • Experience applying automation to improve efficiency, scalability, and threat response
  • Demonstrable leadership and influencing skills, especially with senior stakeholders and cross-functional teams
  • Excellent communication and relationship management skills, with the ability to simplify complex topics
  • Comfortable navigating differing viewpoints and aligning stakeholders around strategic decisions
What we offer:
  • Annual on target bonus 15% (personal and company performance multipliers)
  • £5,500 car allowance (can be taken as cash)
  • Family health cover
  • BT Pension scheme
  • minimum 5% employee contribution, BT contribution 10%
  • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service
  • 2 weeks carer’s leave
  • From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • Life Assurance (4 x life cover pay)
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc
  • Volunteering days so you can give back to your local community
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
  • 24/7 private virtual GP appointments for UK colleagues

Additional Information:

Job Posted:
January 11, 2026

Expiration:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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