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Principal Product Manager, AI

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Highspot

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Location:
Canada , Vancouver

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

146000.00 - 220000.00 CAD / Year
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Job Description:

In this role, you will be joining the Product Management team reporting to the Director of Product Management in our AI Platform Pillar. The Product Management function at Highspot is an integral part of the company. You will be jumping into many different projects and features, and will be very hands-on. You will be working very closely with a senior engineering team and experienced design partners. Over time, you will have the opportunity to help shape and grow not just the product, but also the team. We’re hiring a Principal Product Manager to lead the strategy, execution, and evangelism of AI-first product initiatives that deliver clear customer value at scale. You’ll define the vision and roadmap for a major AI capability — from model selection and data strategy to product UX, and additional platform capabilities— and partner closely with engineering, research, design, GTM and legal to ship safe, reliable, and differentiated AI experiences. This role carries the Principal PM level of ownership: you’ll set strategy across an area of the product portfolio, lead cross-functional feature crews, and raise the bar for product craft and technical rigor.

Job Responsibility:

  • Define vision & strategy
  • Lead execution end-to-end
  • Own model + product success
  • Drive platform & scale thinking
  • Champion safety, fairness & compliance
  • Be the cross-functional glue
  • Mentor & raise the bar

Requirements:

  • 8+ years product management experience building B2B SaaS products
  • 4+ years working directly with ML/AI products or platforms
  • Demonstrated technical fluency with modern generative AI / ML concepts (LLMs, RAG, embeddings, vector DBs, fine-tuning, prompt engineering, evaluation metrics, model ops)
  • Proven record of shipping complex, cross-functional AI products or platforms to production and driving measurable business impact
  • Strong quantitative and analytical skills
  • Exceptional communication skills
  • Experience mentoring PMs and participating in hiring
  • a track record of raising the bar for product craft

Nice to have:

  • Background building platform or infrastructure used by other product teams (e.g., model-serving, feature stores, observability, inference cost management)
  • Experience with search & recommendation systems or agents/assistants at scale
  • Experience with enterprise customers, sales enablement workflows, and integrating AI into product flows that serve customer-facing teams
  • Familiarity with safety, policy, and compliance workstreams (content policies, PII handling, incident response)
What we offer:
  • Comprehensive medical, dental, vision, disability, and life benefits
  • Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
  • Flexible PTO
  • Generous Holiday Schedule + 5 Days for Annual Holiday Week
  • Quarterly Recharge Fridays (paid days off for mental health recharge)
  • Flexible work schedules
  • Access to Coaches and Therapists through Modern Health
  • 2 Volunteer days per year
  • Monthly transportation allowance for employees that work in our Vancouver Hub location
  • Stock options

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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