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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Principal Product Manager - AI Sales Agents

United States, Redmond 139900.00 - 274800.00 USD / Year · Job Posted February 21, 2026
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Job Description

Microsoft is seeking a highly experienced Principal Product Manager to lead the strategy, vision, and execution of advanced AI agents that transform how sales organizations operate. In this role, you will drive end-to-end product direction for autonomous and assistive AI solutions that improve prospecting, deal management, customer success, and account management. You will influence company-wide AI initiatives, partner across engineering and field organizations, and define the next wave of AI-powered innovation for sellers. This role is ideal for a product leader who brings deep AI product expertise, strong strategic instincts, and a passion for building highimpact solutions at enterprise scale.

Job Responsibility

  • Own and articulate the longterm product vision and multiyear roadmap for AI Sales Agents that empower sellers across prospecting, qualification, opportunity management, and customer success
  • Lead strategy and execution across engineering, design, data science, field sales, and marketing, ensuring clarity of goals and a shared definition of success
  • Define and prioritize highimpact features and capabilities based on customer needs, seller workflows, and business objectives at global scale
  • Establish rigorous AI evaluation frameworks, success metrics, and continuous improvement loops to ensure highquality model behavior and measurable business outcomes
  • Drive rapid prototyping and experimentation using codegeneration frameworks and modern AI development tools to validate concepts and accelerate innovation
  • Synthesize insights across customer feedback, telemetry, research, and competitive trends to inform product decisions and shape longterm strategy
  • Champion Responsible AI principles, ensuring privacy, safety, and compliance standards are embedded across the entire product lifecycle
  • Communicate strategy, progress, and insights to executive stakeholders, providing clear narratives and datadriven recommendations
  • Influence crossorg partners across Microsoft to align on technology stack, strategy, platform architecture, and GTM execution

Requirements

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
  • Experience building prototypes using AI code generation or modern AI development frameworks
  • Experience with shipping complex, customer facing AI or enterprise products at scale
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience
  • 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
  • 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
  • 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
  • 10+ years of product management experience, including 2+ years driving AI or machine learning products
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