Principal Product Manager

Principal Product Manager - AI Sales Agents

Microsoft Corporation

Location:
United States , Redmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

139900.00 - 274800.00 USD / Year

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Job Description:

Microsoft is seeking a highly experienced Principal Product Manager to lead the strategy, vision, and execution of advanced AI agents that transform how sales organizations operate. In this role, you will drive end-to-end product direction for autonomous and assistive AI solutions that improve prospecting, deal management, customer success, and account management. You will influence company-wide AI initiatives, partner across engineering and field organizations, and define the next wave of AI-powered innovation for sellers. This role is ideal for a product leader who brings deep AI product expertise, strong strategic instincts, and a passion for building highimpact solutions at enterprise scale.

Job Responsibility:

Own and articulate the longterm product vision and multiyear roadmap for AI Sales Agents that empower sellers across prospecting, qualification, opportunity management, and customer success
Lead strategy and execution across engineering, design, data science, field sales, and marketing, ensuring clarity of goals and a shared definition of success
Define and prioritize highimpact features and capabilities based on customer needs, seller workflows, and business objectives at global scale
Establish rigorous AI evaluation frameworks, success metrics, and continuous improvement loops to ensure highquality model behavior and measurable business outcomes
Drive rapid prototyping and experimentation using codegeneration frameworks and modern AI development tools to validate concepts and accelerate innovation
Synthesize insights across customer feedback, telemetry, research, and competitive trends to inform product decisions and shape longterm strategy
Champion Responsible AI principles, ensuring privacy, safety, and compliance standards are embedded across the entire product lifecycle
Communicate strategy, progress, and insights to executive stakeholders, providing clear narratives and datadriven recommendations
Influence crossorg partners across Microsoft to align on technology stack, strategy, platform architecture, and GTM execution

Requirements:

Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
Experience building prototypes using AI code generation or modern AI development frameworks
Experience with shipping complex, customer facing AI or enterprise products at scale
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience
4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
10+ years of product management experience, including 2+ years driving AI or machine learning products

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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