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Principal Product Manager, AI Quality

https://www.atlassian.com Logo

Atlassian

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Location:
United States

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Contract Type:
Not provided

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Salary:

161100.00 - 252625.00 USD / Year

Job Description:

As a Principal Product Manager for AI Quality in Central AI, you will play a pivotal role in shaping and executing Atlassian’s vision for delivering quality AI products. Your focus will be on delivering superior quality experiences that underpin Atlassian’s AI-driven products and solutions.

Job Responsibility:

  • Define and drive the strategic vision and roadmap for AI quality for your feature areas, clearly articulating the desired outcomes and the path to achieve them
  • Lead initiatives to improve the quality, reliability, and trustworthiness of AI models and experiences, ensuring alignment with organizational goals and user expectations
  • Partner with engineering, data science, product, and design teams to identify opportunities and implement improvements in AI quality
  • Advocate for relevance and quality standards, influencing stakeholders and championing initiatives that elevate user experience
  • Develop deep customer insights to pinpoint gaps in quality, proactively addressing issues to enhance user satisfaction and engagement
  • Regularly interact with users and internal stakeholders to validate quality enhancements and prioritize feature improvements
  • Create compelling narratives and communicate progress effectively to customers, stakeholders, and the broader community, highlighting Atlassian’s advancements in search relevance and quality

Requirements:

  • 8+ years of product management experience, with substantial recent experience driving relevance and quality for a consumer or enterprise AI product
  • Proven proficiency in defining and improving on relevance and quality measurement metrics
  • Strong technical subject matter expertise, with a comprehensive understanding of search/ads technologies, natural language processing, and machine learning principles
  • Data-driven decision-making skills, including the ability to independently analyze complex data sets, identify trends, and demonstrate the customer impact of improvements
  • Deep user empathy and commitment to delivering exceptional experiences, with attention to detail that drives continuous improvement
  • Exceptional communication and stakeholder management skills, capable of conveying complex technical concepts clearly to both technical and non-technical audiences, including senior executives
  • Demonstrated ability to influence and drive cross-functional initiatives without direct authority, maintaining alignment across diverse teams
  • Bachelor's or Master’s degree in Computer Science, Data Science, or a related field preferred
What we offer:
  • health and wellbeing resources
  • paid volunteer days

Additional Information:

Job Posted:
December 27, 2025

Work Type:
Remote work
Job Link Share:

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