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Principal Product Manager, Agentic AI

United States of America Employment contract 117200.00 - 157500.00 USD / Year · Job Posted June 03, 2026
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Job Responsibility

  • Drive the development and launch of Blackbaud agentic AI products from concept to market readiness
  • Develop and own the product roadmap, balancing customer needs with business objectives
  • Engage deeply with customers to understand their needs, pain points, and desired outcomes. Translate insights into product features and enhancements that deliver measurable value
  • Partner with engineering, design, program management, and other stakeholders to execute product strategy and deliver high-impact solutions
  • Work closely with GTM and Sales teams to ensure product positioning, messaging, and readiness align with customer needs and business goals
  • Build rapport with internal and external stakeholders, inspiring teams with a can-do attitude in a fast-moving environment
  • Own multiple product initiatives, guiding teams from ideation through validation, delivery, and delight. Prioritize product backlogs and ensure timely, high-quality releases
  • Track product metrics, analyze customer outcomes, and iterate on features and processes to drive step-function improvements in satisfaction and adoption
  • Stay informed about market trends and competitive offerings to ensure Blackbaud’s agentic AI solutions remain differentiated and valuable

Requirements

  • 8+ years’ experience in Product Management, ideally with exposure to AI, automation, or SaaS platforms
  • Proven success in leading 0-to-1 product launches and scaling early-stage products
  • Experience managing the maturation of platforms that support machine learning or automation at scale
  • Strong communication, and stakeholder management skills
  • Ability to run multiple initiatives and interact with all levels of an organization
  • Data-driven decision-making and financial acumen
  • Experience with agile development practices, methodologies, and tools
  • Familiarity with data management and analytics tools
  • Passion for social impact and empowering mission-driven organizations

What we offer

  • Medical, dental, and vision insurance
  • Remote-flexible workforce
  • Wellness Programs
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Donations for Doers
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program

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