Principal Product Manager - Chat Experience

PagerDuty is seeking a Principal Product Manager to lead Chat Experience across Slack and Microsoft Teams. In this role, you will define how responders engage with incident management workflows within their preferred collaboration platforms. The stakes are high. Our customers rely on seamless chat integrations to coordinate critical incident response, and the world increasingly expects always-on digital operations. You will help transform chat platforms from simple communication tools into powerful operational command centers for incident collaboration and resolution. This is an exciting opportunity as you will own the vision and execution for PagerDuty's chat-based experiences and play a central role in advancing our digital operations leadership. You will partner closely with engineering, design, and cross-functional teams to deliver user-centric experiences that meet customers where they work and delight them with intuitive, actionable workflows. This is not about building incrementally better integrations. It is about defining the future of chat-native incident management. The ideal candidate will have a strong Product Management background and be excited to shape how users interact with PagerDuty under pressure, creating experiences that are both seamless and essential to modern incident response.