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At QuickBooks, world-class design drives the success of small businesses and self-employed individuals around the world. Our designers play a key role at every stage of the product lifecycle, from gathering insights to delivering pixel-perfect experiences. We use machine learning and AI to create intuitive, delightful interactions that help our customers succeed. Join the QuickBooks Workforce Solutions team as a Principal Product Designer and shape the future of the Workforce experience. You will lead big initiatives, balancing design strategy, creative direction, and hands-on craft to deliver exceptional, human-centered experiences. Design is central to how we operate at Intuit. We partner closely with product management and engineering to define and deliver a cohesive vision for our customers. You will apply a deep understanding of customer behavior, design systems, and data-driven insights to guide design decisions and collaborate across teams to create seamless, high-quality experiences throughout our ecosystem.
Job Responsibility:
Lead end-to-end design efforts for the Workforce Solutions segment
Manage multiple projects with strong communication, organization, and time management
Set and maintain a high bar for quality while enabling teams to move quickly
Collaborate with engineering, product, and cross-functional partners to help drive and influence product vision and strategy
Use iterative prototyping to test concepts, validate ideas, and learn quickly from customers
Promote a culture of constructive critique grounded in design rationale, customer insights, and best practices
Mentor early- and mid-career designers, supporting their craft and cross-functional collaboration
Communicate effectively to inspire and align stakeholders, using stories and visuals to evoke emotional responses
Drive design decisions through data in partnership with analytics teams
Requirements:
Proven experience designing complex products with cross-product dependencies
Deep expertise in user interface, interaction, content, and visual design with a strong record of delivering high-quality results
Successful track record leading large-scale design initiatives that balance user needs, business goals, and technical constraints
Skilled storyteller who can articulate the team’s vision, mission, and purpose to inspire and align others
Uncanny ability to rally teams across a complex organization around a shared vision
Knowledgeable about design trends in mobile, web, and AI with experience designing for accessibility and usability
Experience contributing to and working within robust design systems
Comfortable leading user research, running tests, analyzing data, and applying both evaluative and generative methods
Proficient in using analytics to derive actionable insights and measure KPIs, to inform design strategies and influence business decisions
Experienced in environments that emphasize rapid experimentation and iteration
Bachelor’s or Master’s degree in Product Design, Human-Computer Interaction, or a related field
A portfolio demonstrating strong design craft, process, and strategic thinking