Principal Product Designer Job at Admiral Group Plc (Cardiff)

Job Description

Shape the future of how customers experience Veygo. You’ll own the vision for Veygo’s customer experience across web and mobile, ensuring every interaction feels intuitive, connected and unmistakably Veygo. As our most senior designer, you’ll shape how customers experience our products from first discovery through to long-term engagement, creating experiences that build trust, loyalty and lasting customer relationships. Working across Product, Engineering, Marketing and Data, you’ll define the design vision for Veygo, evolving our design system, raising the quality of customer experiences and helping teams create products that feel like one seamless experience rather than a collection of individual journeys.

Job Responsibility

Shape the future of how customers experience Veygo
Own the vision for Veygo’s customer experience across web and mobile, ensuring every interaction feels intuitive, connected and unmistakably Veygo
Shape how customers experience our products from first discovery through to long-term engagement, creating experiences that build trust, loyalty and lasting customer relationships
Define the design vision for Veygo, evolving our design system, raising the quality of customer experiences and helping teams create products that feel like one seamless experience rather than a collection of individual journeys

Requirements

Extensive experience designing consumer digital products across web and mobile, with a track record of shaping customer experience across complex product ecosystems
Strong systems thinking, connecting customer journeys, product experience and brand into a cohesive end-to-end experience
Exceptional product judgement, interaction design and visual craft, with a portfolio demonstrating high-quality consumer experiences
Experience leading and evolving design systems that support multiple teams while accelerating product development
The ability to influence senior stakeholders through clear thinking, compelling communication and a strong design vision
Experience partnering with Product, Engineering, Marketing and Data to solve complex customer problems and deliver measurable customer outcomes
A coaching mindset that raises the quality of design thinking, helping teams navigate ambiguity and deliver exceptional customer experiences
Curiosity to embrace AI and modern design tools to improve discovery, collaboration and design quality while always focusing on customer outcomes

Nice to have

Experience leading design within a consumer business such as fintech, insurance, ecommerce, marketplaces, travel or mobility
Experience designing products for younger consumer audiences
Experience establishing design standards, design systems or communities of practice across multiple teams
Experience balancing brand, customer experience and commercial objectives within a fast-moving digital business

What we offer

A generous share scheme, giving you the opportunity to become a shareholder and share in Admiral's success
33 days' holiday (including bank holidays), increasing with service, plus the option to buy or sell up to five additional days
Ongoing learning and development, leadership programmes and opportunities to grow your career across Admiral Group
Flexible hybrid working, with most colleagues spending one or two days a week in our Central Cardiff office
A people-first culture recognised as a Great Place to Work for more than 25 years, including awards for Wellbeing and Women

Admiral Group Plc - All Job Offers

Select Country

Principal Product Designer

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?