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Join us to build a more rewarding financial future for all Canadians. At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. As a Principal Product Designer, you will work with product managers, researchers, engineers, and other designers to define, shape, and deliver a multitude of experiences across various digital platforms. Your efforts will impact all stages of a project, exercising skills in concepting, prototyping, service design, information design, and research through hands-on work to innovate everyday financial services. As a senior leader in the team, you will also help guide, mentor, and expand the design team and practice.
Job Responsibility:
Lead the definition, creation, and delivery of the most advanced, impactful, and ambiguous challenges spanning our whole product
Participate in the discovery and planning of new products and features while driving the design vision across our product suite
Working with cross-functional teams to drive design vision and strategy that meets the needs of our users
Illustrate and communicate complex design solutions across use cases by creating process flows, wireframes, prototypes, and high-fidelity mockups
Transform research and requirements into deliverables that demonstrate an intuitive user experience
Follow established Neo design system patterns while expanding the framework throughout product evolution
Work alongside and mentor design colleagues, continually elevating our design practice and quality of experiences
Provide expertise to the Director, and Product managers for org-level decision making
Requirements:
8+ years of progressive responsibility in product design or user experience design roles
Deep experience with driving and applying user-centered design processes while working with cross-functional teams including development, product management, and user research
Expert knowledge of the end to end iterative product design process, including developing and using personas, flows, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals
Excellent communication and storytelling skills
A strong portfolio of work demonstrating industry-leading quality, thoughtful, and meticulous UX and UI work
Ability to balance great design solutions with an iterative approach
Experience designing and prototyping complex workflows with Figma, Sketch, Adobe Creative Suite, or similar tools
Deep knowledge of synthesizing research to define gaps in usability, customer desires, and strategic opportunities
Ability to drive results independently while thriving in collaborative environments
Fluency in principles and techniques of information architecture, systems thinking, and user experience design
What we offer:
Flexible Pay: You choose your mix of cash and equity in Neo
Total Rewards: You’ll receive competitive benefits, perks, and in some cases, role-specific short-term incentives
All team members have a stake in Neo’s success and earn meaningful equity through stock options