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Trulioo is hiring a full-stack Principal Product Designer with strong AI-assisted design skills to shape multi-platform identity verification experiences. In this role, you will be crucial in creating cohesive, intuitive experiences across a broad range of customer journeys and product contexts, including cross-platform workflows, dashboards, mobile experiences, and Trulioo's full suite of identity verification solutions.
Job Responsibility:
Drive the end-to-end design process for Trulioo's identity solution products, delivering high-quality, cohesive experiences across mobile and multi-platform environments
Apply core user-centered design practices through discovery, problem framing, journey mapping, and iterative refinement
Partner deeply with Product, Engineering, and Research teams to explore, validate, and deliver effective solutions
Translate complex verification and onboarding workflows into clear, intuitive interaction patterns, flows, prototypes, and high-fidelity, implementation-ready designs
Incorporate customer insights, research findings, and product data into the design decision-making process
Identify gaps, elevate opportunities, and proactively push solutions beyond initial requests, contributing to the evolution of product patterns and experience foundations for consistency and scalability
Clearly present and communicate design rationale and decisions to stakeholders across all levels
Requirements:
8+ years as a Product Designer, with a strong portfolio showcasing multi-platform work, including mobile experience design and diverse product surfaces
Proficiency in UX, interaction design, visual design, and prototyping
Demonstrated experience designing complex, multi-step workflows or data-rich interfaces
Highly collaborative working style with hands-on experience partnering closely with Engineering and Product teams
Demonstrated ability to apply user-centered and research-informed design practices
comfortable bringing clarity to ambiguous, evolving product spaces
Expert-level proficiency with Figma for design, prototyping, and collaboration, including a deep understanding of components, variants, and auto-layout for scalable design systems
Hands-on experience with AI-assisted design tools (e.g., Vibe Coding or similar) to accelerate exploration and prototyping
A proactive mindset and the ability to identify opportunities and drive initiatives independently
Mentor designers and help elevate design quality
Must be able to work onsite in our Vancouver office (hybrid model) and already have legal authorization to work in Canada
Nice to have:
Experience in high-growth areas like fintech, identity verification, risk, compliance, or B2B SaaS
Experience leading workshops, discovery sessions, or cross-functional alignment activities
Background in designing for both internal tools and customer-facing products
Comfort contributing to and evolving product foundations and scalable experience patterns (Design Systems)
Experience mentoring designers or shaping design direction within complex product spaces
Skills in motion graphics or micro-interaction design (e.g., animated prototypes or motion-enhanced UI flows)
What we offer:
Comprehensive benefits package for full-time, permanent employees, including health, dental, and vision coverage
retirement plans with company match
paid time off
parental leave
annual education & training stipend (equivalent to $1,000 in local currency)
Flexible hybrid working environment
weekly lunches
quality coffee
regular social events
parent rooms
on-site gyms
comfortable lounges
adaptable workstations
wellness workshops and events
complimentary Headspace subscription
Employee Resource Groups providing inclusive space, support and community