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The Local Services team builds for the needs of sellers who sell their time and expertise. We ensure that our products are remarkable for Services, the largest seller base by count and GPV for Square. This team looks after the largest non-POS surfaces for Square including Invoices, Appointments and Virtual Terminal to help them from first inquiry to booking to payment to re‑engagement with a customer. We're looking for a designer with deep reserves of curiosity, optimism, and taste to partner closely with design, product and engineering talent on our team and across the company. You're at home when cutting through complexity, embodying the voice of the seller, and inspiring others through your vision of what's possible. As one of the most senior designers on the team, you'll lead bigger projects from vision to shipped product, while raising the bar of execution and ambition.
Job Responsibility:
Collaborate with Designers, Product Managers, Engineers, and Data Scientists to shape a vision and roadmap that up-levels the quality of the product experience for our customers
Propose design and product opportunities, promote them across the organization, and own projects from concept through release
Promote design excellence through mentorship, feedback, and knowledge sharing
Maintain a principled, customer-centric approach throughout each project, using data, insights, and experience to inform decisions
Experiment with new design tools, methodologies, and approaches to improve the design process and inspire creativity
Foster a culture of experimentation and creativity, and build connections across teams and disciplines
Requirements:
12+ years of relevant Product design experience
A portfolio demonstrating exceptional UX craft, vision, systems design, and prototyping skills
Experience as an influential design leader who ships impactful, strategic work—including multi-year visions to iterative releases
Strong design point of view and understanding of how to balance the needs of the customer with that of the business
Excellent storytelling skills, and a 'show don't tell' approach to aligning teams around a shared vision
A strong drive to continuously learn and grow, particularly in leveraging AI and emerging technologies to enhance workflow efficiency and optimize team processes
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