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Microsoft AI Monetization (MAI) is a customer‑first organization dedicated to building the next generation of AI‑powered products that help businesses achieve real outcomes. Our Design, Research & Content team is a creative community on a mission to deliver holistic, trustworthy experiences for Advertisers, Publishers, Sellers, and Consumers at global scale. We design products that define the AI era—balancing innovation with responsibility, simplicity with power, and experimentation with rigor. Our work reaches billions of people worldwide, and we take pride not only in what we build, but how we build it: grounded in research, evidence, and a deep respect for users. We are seeking a Principal Product Designer with solid consumer product design, visual design, and storytelling skills to join the Publisher Monetization team within MAI. We are reimagining how publishers and merchants thrive and monetize across human and agent‑driven ecosystems. As a Principal Product Designer you will bring the technical skills, leadership and passion that will help us to build the next wave of monetization-centered capabilities for publishers and merchants. You can drive the end-to-end process of setting a design vision and delivering the work necessary for innovative zero-to-one products. You have an abundance of positive energy, empathy, and kindness, in addition to being a highly effective communicator. You are flexible and adaptable, with the ability to move quickly to new methodologies, processes, technologies, and products. The right candidate takes the initiative and enjoys building world-class consumer experiences and products in a fast-paced environment. This is a player/coach role; while you will set vision and direction, you are also a maker who can craft high quality design at all stages of the design process. You are actively using AI tooling (e.g. vibe coding) and are excited about leading through the evolution of our design as a discipline.
Job Responsibility
Ship world-class AI-powered experiences that delight consumers with an emphasis on craft, quality, trust, and positive user and societal impact
Stay aware of new technological innovations within AI and bring these new innovations into our products and team's design practices
Own the user experience for a product area/domain and be responsible for understanding user needs and behaviors to ensure we have defined the right product requirements and are building the right experiences
Collaborate with other product leaders to manage the end-to-end product development process and maintain accountability for user experience quality
Exhibit cross-functional communication and dependency management, scoping and scheduling
Find your own path to get things done despite roadblocks
ensure your work gets into the hands of users quickly and plan for continued iteration
Continually raise the bar for excellence and product quality
drive accountability for these standards
Enjoy working in a fast-paced, design-driven, product development cycle
Partner with product teams to define goals and performance indicators - both business and customer success metrics. Set up and oversee experiments and evaluate effectiveness with data and research
Collaborate effectively and communicate clearly with cross-functional teams, including product managers, engineers, sales, and other designers
Requirements
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
Nice to have
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 12+ years experience working in product or service design
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
A portfolio or work samples that demonstrate experience designing world class consumer products from vision through launch
Proven track record of setting design vision for innovative products that require bold thinking and risk taking
Experience prompting LLMs, working with generative AI, and understanding how to meaningfully integrate AI into products to help customers accomplish their goals
Demonstrate high craft in design work
must value craft and translate vision into well-polished design prototypes
Ability to break large bodies of work into a phased execution plan, and lead a cross-functional team from idea to polished implementation
Experience that demonstrates proven ability to advocate for design thinking, effectively influence design outcomes, discover problems and address them in a fast-paced and ambiguous environments
Experience identifying research needs, and then diving into the results, leveraging both qualitative and quantitative signals for design direction and refinement
Ability to own your work in a start-up like environment. This includes managing multiple priorities and adapting to ever-changing requirements and deadlines
Proven ability to collaborate and contribute to a positive, inclusive work environment, fostering knowledge sharing and growth within the team
Experience with designing in code (vibe coding) to deliver prototypes quickly, exploring underlying technologies to drive innovation within products