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We are seeking a highly skilled Principal Product Designer (Strategic Specialist) who excels at the front end of innovation: product discovery, research strategy, and complex problem framing. Within Partner Tech in Berlin, you will navigate ambiguity, lead strategic product discoveries, and apply systemic design thinking to inspire and align cross-functional teams. In this role, your title is Product Designer, but your superpower is an advanced mastery of qualitative and quantitative user research. You will sit squarely in the Discovery phase of our product lifecycle, operating as a vital bridge between User Research, Product Management, and Design Strategy. Crucially, you don’t just deliver research reports, you translate insights into structural user experience concepts, interaction models, and tangible product experiences. Partner with senior Product Management to co-create strategic prioritization frameworks, ensuring qualitative user benchmarks directly influence the long-term product roadmap. Together with our cross-functional team, you will discover, build, and synthesize insights to unlock commercial growth and operational efficiency for Zalando’s partners.
Job Responsibility
Define and run cohesive research and discovery strategies across the product development lifecycle
Materialize product strategy and shape concepts hands-on
Discover intangible partner attitudes, behaviors, and core motivations through rigorous field research
Translate complex insights into compelling narratives, storyboards, and qualitative benchmarks
Enable a product-led organization to mature by actively modeling user-centered design practices
Partner with senior Product Management to co-create strategic prioritization frameworks
Translate customer insights not just into structural concepts, but into explicit business cases
Requirements
Advanced Multi-Method Research
Conceptual Design & Experience Modelling
Strategic Synthesis & Information Architecture
CX Visioning & Strategy Alignment
B2B / Complex System Problem Solving
Expert Facilitation & Enablement
You define and run cohesive research and discovery strategies across the product development lifecycle
You materialize product strategy and shape concepts hands-on
You discover intangible partner attitudes, behaviors, and core motivations through rigorous field research
You translate complex insights into compelling narratives, storyboards, and qualitative benchmarks
You enable a product-led organization to mature by actively modeling user-centered design practices
You partner with senior Product Management to co-create strategic prioritization frameworks
You translate customer insights not just into structural concepts, but into explicit business cases
Nice to have
Expert Facilitation & Enablement
What we offer
27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review