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Principal Presales Engineer, Product Specialist - CDP, Martech, AI

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Stytch

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Location:
United Kingdom

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

This position is needed to act as the "bridge" between our most complex enterprise accounts and our Product teams. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.

Job Responsibility:

  • Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on Customer Data Platform, AI, and data engineering trends
  • Architect the Technical Win: Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams
  • Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
  • Educate cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
  • Mentor sales and SE team members on value-selling strategies and complex solution selling
  • Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and Product Life Cycle processes
  • Drive Thought Leadership: Proactively contribute to the Specialist Org strategy and the multi-product GTM motion

Requirements:

  • 6+ years of progressive presales experience, including complex solution architecture
  • 2+ years of demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
  • Strong track record of excellent verbal and written communication skills, and driving deal strategy with creative and compelling storytelling
  • Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform
  • Confidence influencing and engaging with a highly skilled and experienced audiences including C-level executives
  • Demonstrated ability to lead complex solutions sales cycles, including novel solution scoping, design, and validation
  • Expert stakeholder collaboration and influencing skills

Nice to have:

  • Experience working in an overlay or specialist presales capacity
  • Experience collaborating with product on strategy, positioning, and roadmap
What we offer:
  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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