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The Principal PM Manager role in Employee Experience, HR Technology and AI, is a senior people manager and strategic product leader who owns multi-year product strategy and execution across complex, employee-facing platforms. This role drives cross-HR and cross-company alignment, leads responsible AI-enabled innovation, and ensures measurable improvements in employee experience, operational efficiency, and business outcomes.
Job Responsibility:
Define and drive the long-term vision and product strategy for HR technology and employee experience platforms
Identify and prioritize high-impact opportunities, including AI-enabled capabilities, that improve employee experience, HR effectiveness, and business outcomes
Build a strategic agenda that addresses complex employee and HR problems across personas, geographies, and policy environments
Ensure alignment of product strategy with organizational priorities, success criteria, and long-term investment goals
Own a portfolio of experiences across multiple feature areas, ensuring cohesive, intuitive, and connected employee journeys
Resolve large-scale, complex alignment challenges across HR functions, Engineering, Design, Privacy, Legal, Security, and Operations
Guide teams in defining roadmaps, release criteria, and adoption strategies that balance experience quality, compliance, scalability, and technical constraints
Lead platform evolution, including modernization, AI enablement, and intentional deprecation of low-value or legacy experiences
Accountable for organizational-level outcomes, including employee satisfaction, adoption, self-service success, operational efficiency, and cost optimization
Ensure teams define and track clear success metrics and OKRs, using data and insights to inform prioritization and continuous improvement
Partner with HR and business leaders to explain outcomes, tradeoffs, and ROI, influencing investment and roadmap decisions with evidence-based insights
Ensure HR and AI solutions meet privacy, security, compliance, accessibility, and ethical standards, particularly for sensitive employee data
Drive adoption of Responsible AI principles, including transparency, human-in-the-loop design, and quality safeguards in employee-facing AI experiences
Build and maintain employee trust through reliable experiences, clear intent, and thoughtful change management
Lead deep collaboration with Engineering, Design, HR Centers of Excellence, Legal, Privacy, Security, Finance, and Operations
Engage senior HR and business leaders to gather input, secure alignment, and communicate product strategy and progress through executive forums
Represent the HR Tech and Employee Experience portfolio with credibility, clarity, and influence at senior leadership levels
Manage and develop Product Managers, fostering strong product judgment, customer obsession, and execution discipline
Set expectations for high-quality employee-centric design, data-driven decision-making, and inclusive leadership
Drive performance management, coaching, and career development aligned to Microsoft’s Product Management standards
Requirements:
Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience
3+ years people management experience
Experience in HR technology, employee experience platforms, or internal enterprise systems serving large, global populations namely time, benefits, rewards, payroll, mobility, people insights or core HR systems
Experience delivering AI-powered, agentic experiences or automation-driven products, including familiarity with Responsible AI principles
Experience operating in enterprise, platform, or services-based environments, preferably SuccessFactors, Workday, SAP, and ADP
Demonstrated success driving organizational-level metrics, such as adoption, satisfaction, operational efficiency, or cost optimization
Master’s degree (MBA, MS, or equivalent) or equivalent advanced experience
Proven ability to define strategy, prioritize investments, and deliver measurable business outcomes using data and customer insights
Experience managing and developing Product Managers, including performance management and career growth