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The Enterprise Partner team drives Microsoft’s commercial partner business, focused on building and selling Microsoft Commercial Cloud solutions with and through partners to empower people and organizations. As an infrastructure-focused Principal Partner Solution Architect (PSA) for Software Development Companies (SDCs) within the Microsoft IPS CTO group, you play a pivotal role in enabling the technical transformation of the most strategic and influential Global SDC partners. You act as the voice of the partner and internal communities, leveraging insights from feedback tools and systems to shape scalable, secure, and AI-enabled solutions. You proactively identify and translate partner challenges into industry-aligned technical strategies—accelerating adoption of agentic architectures, AI innovation, and platform modernization. You guide partners through migrations, build-with engagements, and solution design, ensuring alignment with Microsoft’s methodologies and proven practices. Your work drives cross-solution opportunities for consumption and Unified expansion at scale, while maintaining operational excellence across all engagement stages and tools of record. You anticipate and mitigate blockers using appropriate processes, and continuously prioritize efforts to maximize technical impact and partner success. As a technical leader, you leverage market insights and demand signals to guide readiness, mentor peers, and assemble virtual teams. You apply deep knowledge of Microsoft architectures and the competitive landscape to influence partner strategy and scale solutions across SDCs globally. You will play a pivotal role in enabling SDCs to build differentiated, scalable, and transactable IP solutions aligned to Microsoft solution plays and industry priorities, especially in areas like AI, data, and multi-cloud modernization. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility:
Supports Global SDC partners in their technical transformation journey by delivering solutions aligned with Microsoft methodologies—such as value-based deliverables (VBDs), technical validation, and training
Focuses on enabling partners to build scalable, secure, resilient, and AI-enabled architectures that accelerate innovation and adoption
Applies proven change management practices or partners with the change management team to support long-term technical adoption and usage
Accelerates Global SDCXs’ AI transformation by building with agentic and AI-powered solutions that align with Microsoft’s platform strategy
Identifies cross-solution opportunities for consumption and Unified expansion, especially Enhanced Solutions, by understanding partner business models and technical priorities
Builds trust through strategic consultation, offering alternative approaches that enhance partner outcomes
Tracks industry trends and partner insights to map solutions to technical needs
Captures opportunities in systems and tools, working across teams to execute in line with Microsoft’s Customer Engagement Model
Proactively manages blockers and risks to accelerate deployment, migration success, and value realization
Applies broad business and technical knowledge to meet partner requirements and resolve constraints
Drives feedback to the product group to address product blockers and close product gaps
Operates with excellence across all engagement stages and tools, collaborating across teams to meet objectives and improve satisfaction
Continuously prioritizes work to align with partner impact and technical goals
Translates partner challenges into industry-aligned technical solutions that demonstrate ROI and competitive advantage
Accelerates adoption of Microsoft-aligned cross-solution strategies
Builds strong relationships with technical and business decision makers, including C-suite leaders, to bridge gaps in understanding and ensure alignment on security, compliance, and operational needs
Acts as the voice of the partner, sharing insights and feedback with Engineering, Product, and internal communities
Aggregates patterns across industries to develop actionable strategies and influence product decisions
Leads initiatives to improve partner experience and transformation outcomes, addressing dissatisfaction and unmet needs with clear strategies
Identifies strategic opportunities that align with technical transformation goals and supports partner teams in clarifying complex build-with scenarios
Leads proof of concept and technical pre-sales efforts
Understands market dynamics and leads initiatives to address them, assembling v-teams and influencing partners to scale offerings and adopt new technologies
Maintains visibility in solution-specific communities to share insights and influence direction
Collaborates with internal teams to provide field-based feedback on products and solutions
Supports partners in building scalable agentic and AI-enabled offerings that accelerate SDC innovation and adoption at global scale
Uses market signals to guide upskilling and accreditation efforts
Models technical readiness aligned to solution priorities and broader initiatives like security, resilience, and AI
Demonstrates deep knowledge of Azure infrastructure offerings and complementary Security services shaping partner architecture and roadmap
Mentors others through readiness activities and sharing best practices
Leads and assembles v-teams to address partner challenges, contributing strategic and technical insights
Champions AI fluency and agentic solution design across teams to ensure readiness for next-generation ISV scenarios
Embody our culture and values
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years working with software development companies
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)