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Principal Machine Learning Engineer

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Atlassian

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Location:
Australia, Sydney

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Principal Engineer on the ITSM team, you will get the opportunity to work on cutting-edge AI and ML algorithms that help modernize IT Operations by reducing MTTR (mean time to resolve), and MTTI (Mean time to identify). You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges. You will have the opportunity to lead engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input, and communicate results.

Job Responsibility:

  • Work on cutting-edge AI and ML algorithms that help modernize IT Operations by reducing MTTR (mean time to resolve), and MTTI (Mean time to identify)
  • Use software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges
  • Lead engineers to drive involved projects from technical design to launch
  • Collaborate with other teams and internal customers to set expectations, gather input, and communicate results
  • Work with a distributed, world-class team shaping the future of AIOps
  • Master Generative AI
  • Become a machine learning maestro
  • Collaborate with diverse minds
  • Make a tangible impact
  • Routinely tackle complex architectural challenges
  • Develop leadership skills

Requirements:

  • 10+ years of total experience
  • Fluency in at least 1 scripting, OOP language
  • Solid understanding of machine learning concepts and algorithms, including supervised and unsupervised learning, deep learning, and NLP
  • Familiarity with popular ML libraries like sci-kit-learn, Keras/TensorFlow/PyTorch, numpy, pandas
  • Good Understanding of Machine Learning project lifecycle
  • Familiarity with MLOps and experience with scaling and deploying Machine Learning models

Nice to have:

  • Experience with cloud-based machine learning platforms (e.g., AWS SageMaker, Azure ML Service, Databricks)
  • Experience with MLOps tools (MLflow, Tecton, Pinecone, Feature Stores)
  • Experience with AIOps or related fields like IT automation or incident management
  • Experience building and operating large-scale distributed systems using Amazon Web Services (S3, Kinesis, Cloud Formation, EKS, AWS Security and Networking)
  • Experience with using LLMs
What we offer:
  • Health coverage
  • Paid volunteer days
  • Wellness resources

Additional Information:

Job Posted:
May 13, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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