Principal M365 Consultant Job at Ergo

Principal Consultant, AI Business Solutions

Microsoft Industry Solutions Delivery (ISD) is a global organization of industry...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Engineering, or related field AND demonstrated experience delivering production software solutions (or equivalent experience)
18+ years’ experience delivering enterprise-scale solutions on Microsoft platforms (Dynamics 365 / M365 Copilot/ Power Platform / Azure), including integration, security, and deployment in customer environments

Job Responsibility

Embed with customer stakeholders to understand business workflows, constraints, and success metrics
translate ambiguous needs into clear requirements, solution hypotheses, and sprint deliverables for GenAI/agentic scenarios
Design and implement agentic and GenAI solutions on Microsoft platforms (e.g., Dynamics 365, M365 Copilots, Power Platform, Azure) including integrations, APIs, and automations that accelerate adoption and deliver measurable outcomes
Prototype rapidly, then harden to production: build POCs for agentic workflows (multi-step tasks, tool-use, orchestration), validate with users, and evolve production-ready implementations with testing, monitoring, and secure deployment patterns
Own end-to-end delivery from architecture through implementation: define build/test specifications, create eval and quality gates for GenAI outputs, and produce operational guides/runbooks for reliability, safety, and maintainability
Identify and mitigate business/technical risks specific to AI systems (data access, prompt injection, hallucinations, privacy, compliance, latency, cost)
propose safeguards and fallback behaviors for agentic flows
Support deployment and live stabilization: troubleshoot integrations and model behavior in real environments, iterate quickly, and ensure successful go-live with clear ownership, monitoring, and incident playbooks
Balance platform configuration with extensibility to maximize speed and maintainability. Co-engineer with customer teams to ensure knowledge transfer, documentation, and reusable patterns. Drive delivery plans across the full lifecycle—discovery, build, eval, deployment, and operations—accounting for dependencies across data, security, and enterprise systems
Build agentic workflows that invoke tools/APIs safely (function calling patterns), with guardrails, validation, and auditability

Fulltime

New

Principal Project Management, Consulting

Microsoft Industry Solutions Delivery is a global organization hosting over 6,00...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in related field AND 12+ years’ experience in project management
Experience managing projects involving cloud, AI, or automation solutions
AI literacy and experience using AI-powered tools or platforms in project delivery
Experience with packaged business solutions such as ERP or CRM, low code platforms like Power Platform or Copilot Studio, and Microsoft 365 (M365)
Demonstrated adaptability to emerging technologies and digital transformation initiatives
Project Management Professional (PMP) certification
6+ years financial management experience
Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification
Basic AI certification (e.g., Microsoft Certified: Azure AI Fundamentals, or equivalent)

Job Responsibility

Account Delivery Management - You will drive and maintain obligations to customers and contribute to consumption activities, holding accountability for consumption project delivery forecasts. Leading or participating in steering committee meetings
Relationship Development – You will drive high customer satisfaction, managing expectations, addressing customer feedback, and resolving escalations
Presales & Contracting – You may contribute to presales on medium complexity projects to provide input into delivery approach, deal construct and assist in the development of initial estimates and contracts. You will facilitate contracting for customers and partner resources
Planning – You will develop project management plans to drive predictable delivery for medium complexity projects or support senior colleagues in complex programs, leverage existing intellectual property and the customer account strategy. You will positively establish clear expectations and accountabilities with all project team members and proactively engage a broad set of internal and external stakeholders
Monitoring & Controlling – You will be fully accountable for project financial management, orchestrate a broad set of metrics to attain Key Performance Indicators, proactively manage risks and issues, including recovery efforts if required. Apply effective quality management and change control techniques across the delivery
Initiation & Closure – You will drive initiation for medium complexity projects, align resources including partners and offshore teams, whilst balancing needs across projects in challenging situations. You will drive timely closure of projects supporting customer invoicing and customer delivery acceptance. Share knowledge with colleagues and peers to drive incremental improvement and new Intellectual Property based on lessons learned
AI-Driven Project Management – Lead and manage projects utilizing AI-powered tools and platforms to enhance delivery efficiency, quality, and customer outcomes
Promote AI adoption – Foster a culture of AI adoption and digital transformation within project teams and with customers, ensuring responsible and ethical use of AI technologies
Leverage Data Insights – Utilize data analytics and AI insights to inform project decisions, optimize processes, and drive continuous improvement

Fulltime

Principal Cloud Solution Architect

We are looking for a Principal Cloud Solution Architect, specializing in AI Busi...

Location

United States , Multiple Locations

Salary:

130900.00 - 251900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Microsoft is unable to sponsor a work visa for this role
8+ years experience working in a customer-facing role
8+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Mandatory hands on experience in AI agents development and Copilot Studio
Ability to engage with CxO, business and technical decision makers

Job Responsibility

Accelerate Value Realization: Actively engage with CxO, business and technical decision makers to drive intent, enablement and usage of M365 Copilot and Agents and other Microsoft solutions, securing long-term customer renewal
Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization
Customer Insights: Provide feedback & insights from customers back to the relevant MS teams including Product Groups, to enable continuous improvement
Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers, by leveraging M365 Copilot and Agents to enable defined Customer Success Plan outcomes
Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand M365 Copilot and Agents value proposition
Lead architecture design sessions on M365 Copilot and Agents, address customer questions and provide best practices for activating solution within customer environment
Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of M365 Copilot and Agents, technical subject matter expertise
Lead business & technical conversations with customers to drive value from their MS investments
Deliver all work according to MS best practices & policies and using repeatable IP
Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals

Fulltime

New

Principal Product Manager

The Copilot Extensibility and Developer Platform (CxDev) team is responsible for...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
5+ years of experience in professional B2B customer-facing roles in software, in a role such as sales, services, customer success, professional services or consulting

Job Responsibility

Drive customer engagements and pilots to co‑develop and deploy AI agents in controlled, real‑world environments, translating customer workflows into validated agentic patterns and platform requirements
Set product and scenario strategies for AI agents in specific industry segments or capability areas
Establish and scale internal programs to build, deploy, and operate AI across Microsoft, using real production workflows to validate architecture, reliability, and productivity impact
Design and lead evaluation scenarios on an eval platform to rigorously measure response quality, task completion effectiveness, and sustained productivity gains enabled by AI, informing model, platform, and product decisions
Partner with and hand‑hold internal M365 product teams to design, build, and deploy AI agents that materially improve team productivity and operational efficiency
Enable Microsoft’s internal transformation by leveraging large‑scale agents that own end‑to‑end jobs and responsibilities—not just conversational interactions—demonstrating how AI can operate as a true digital workforce

Fulltime

New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Moose Lake

Salary:

14.00 - 15.00 USD / Hour

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Fulltime

New

Collections Specialist

We are looking for a skilled Collections Specialist to join our team in White Ho...

Location

United States , White House, Tennessee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in commercial and consumer collections
In-depth knowledge of credit and collection processes within a business environment
Proficiency in SAP software for financial operations
Strong analytical skills to handle deductions and payment discrepancies
Ability to manage high volumes of accounts receivable tasks with attention to detail
Effective communication and negotiation skills to interact with clients
Familiarity with billing and collection procedures in a manufacturing setting
Proven ability to work collaboratively in a team-oriented environment

Job Responsibility

Manage B2B collections activities, ensuring timely payments and resolving outstanding balances
Monitor and process accounts receivable invoices with accuracy and efficiency
Investigate and address issues related to payment discrepancies and deductions
Collaborate with internal teams to streamline billing and collection processes
Maintain thorough documentation of collection activities and communications
Utilize SAP software to manage and oversee financial transactions
Analyze customer accounts to identify and resolve payment concerns
Prepare reports on collection progress and accounts receivable performance
Provide exceptional customer service to clients while addressing payment-related inquiries

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Victoria

Salary:

14.00 - 15.50 USD / Hour

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Parttime

New

Administrative Assistant

This role is perfect for someone who thrives in a dynamic environment where each...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–4+ years administrative experience
real estate admin strongly preferred
Strong communication skills and polished professional presence
Experience with Yardi, AppFolio, MRI, or similar is a plus
Organized, detail-oriented, and excellent with multi-tasking
Comfortable interacting with property managers, tenants, and vendors

Job Responsibility

Manage calendars, meetings, and travel arrangements for executives and property leaders
Prepare and maintain lease files, tenant documents, vendor contracts, and compliance records
Support onboarding of new tenants, move-in packages, insurance documentation, and contact updates
Assist with project documentation, permitting files, and city/county submissions
Coordinate investor reports, meeting materials, and internal presentations
Help monitor key deadlines related to lease renewals, options, notices, and property milestones
Update and maintain CRM, tenant lists, and property management software
Support accounts payable tasks: invoice coding, approvals routing, and vendor onboarding
Greet visitors, manage reception duties, and assist with office operations

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Principal M365 Consultant

Ergo

Location:
Ireland

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

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