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Amgen is seeking a Principal IS Business Analyst to join the Clinical Study Design and Analysis (CSDA) product team. You will be responsible for "Run" and "Build" project portfolio execution, collaborate with business partners and other IS service leads to deliver IS capability and roadmap in support of business strategy and goals. The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team.
Job Responsibility:
Collaborates with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals
Captures the voice of the customer to define business processes and product needs
Works with Product Managers and customers to define scope and value for new developments
Collaborates with Engineering and Product Management to prioritize release scopes and refine the product backlog
Ensures non-functional requirements are included and prioritized in the product and release backlogs
Facilitates the breakdown of epics into features and sprint-sized user stories and participates in backlog reviews with the development team
Clearly expresses features in user stories and requirements so all team members and stakeholders understand how they fit into the product backlog
Translates complex business and technological needs into clear, actionable requirements for development teams
Ensures acceptance criteria and definition of done are well-defined
Works closely with UX to align technical requirements, scenarios, and business process maps with user experience designs
Stays focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
Develops and executes effective product demonstrations for internal and external stakeholders
Maintains accurate documentation of configurations, processes, and changes
Serves as a liaison between global DTI functional areas and global development scientists, prioritizing their needs and expectations
Manages a suite of custom internal platforms, commercial off-the-shelf (COTS) software, and systems integrations
Requirements:
Doctorate degree and 2 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
Master’s degree and 4 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
Bachelor’s degree and 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
Associate’s degree and 10 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
High school diploma / GED and 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery through technology
Experience with Agile software development methodologies (Scrum)
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Experience in writing requirements for the development of modern web applications
Experience in writing user requirements and acceptance criteria in Agile project management systems such as JIRA
Nice to have:
Demonstrated expertise in a clinical development domain and related technology needs
Experience in managing product features for PI planning and developing product roadmaps and user journeys
Familiarity with low-code and no-code test automation software
Technical thought leadership
Ability to communicate technical or complex subject matters in business terms
Experience with Jira Align
Knowledge of cloud platforms (AWS, Azure/Databricks, GCP) and enterprise infrastructure technologies
Experience with DevOps, continuous integration, and continuous delivery methodologies
SAFe for Teams certification (preferred)
Able to work under minimal supervision
Skilled in providing oversight and mentoring team members, with a demonstrated ability to delegate work effectively
Excellent analytical and gap/fit assessment skills
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to manage multiple priorities successfully
Team-oriented with a focus on achieving team goals
Strong presentation and public speaking skills
What we offer:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible