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Principal Implementation Manager

United Kingdom, London Employment contract 115000.00 - 150000.00 GBP / Year · Job Posted April 24, 2026
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Job Description

As a Principal Implementation Manager in the KYC & Onboarding domain, you will oversee large-scale implementations that touch millions of customers. You’ll ensure regional KYC/KYB teams and central Product/Data/Compliance operate as one system — with shared KPIs, transparent data, and predictable launch execution. You will own the successful execution of every piece of our roadmap - be the translation layer between Regional teams, Compliance, Product, Engineering and Data — turning ambiguity into measurable plans, trusted dashboards, and decisions.

Job Responsibility

  • Oversee large-scale implementations in KYC & Onboarding domain
  • Own successful execution of roadmap - translate between Regional teams, Compliance, Product, Engineering and Data
  • Plan and scope: review existing flows, build visibility over KYC/KYB performance and compliance health, shape roadmap
  • Execute and deliver: coordinate regional KYC/KYB leads, standardise rollout playbooks
  • Manage risk, compliance and support: maintain transparent metrics hub, own escalation and resolution loop, maintain quality and control standards

Requirements

  • 5–8+ years experience in Implementation, Product, Program Management, Delivery, or similar roles
  • Strong understanding of FinCrime / Compliance domain
  • Proven experience leading complex, multi-team implementations
  • Analytical background and strong pattern recognition — ability to understand new problems by drawing parallels to prior implementations
  • Excellent stakeholder management across technical, operations, compliance, and partner domains
  • Ability to create clarity, structure, and momentum in ambiguous environments
  • Strong SQL skills
  • Strong written documentation habits

Nice to have

  • Experience with onboarding/KYC vendors, data integrations, or real-time decisioning platforms
  • Knowledge of modern AI/ML models, how they work and fit enterprise environments

What we offer

Restricted Stock Units (RSUs)

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