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As a Principal Implementation Manager in the KYC & Onboarding domain, you will oversee large-scale implementations that touch millions of customers. You’ll ensure regional KYC/KYB teams and central Product/Data/Compliance operate as one system — with shared KPIs, transparent data, and predictable launch execution. You will own the successful execution of every piece of our roadmap - be the translation layer between Regional teams, Compliance, Product, Engineering and Data — turning ambiguity into measurable plans, trusted dashboards, and decisions.
Job Responsibility:
Oversee large-scale implementations in KYC & Onboarding domain
Own successful execution of roadmap - translate between Regional teams, Compliance, Product, Engineering and Data
Plan and scope: review existing flows, build visibility over KYC/KYB performance and compliance health, shape roadmap
Execute and deliver: coordinate regional KYC/KYB leads, standardise rollout playbooks
Manage risk, compliance and support: maintain transparent metrics hub, own escalation and resolution loop, maintain quality and control standards
Requirements:
5–8+ years experience in Implementation, Product, Program Management, Delivery, or similar roles
Strong understanding of FinCrime / Compliance domain
Proven experience leading complex, multi-team implementations
Analytical background and strong pattern recognition — ability to understand new problems by drawing parallels to prior implementations
Excellent stakeholder management across technical, operations, compliance, and partner domains
Ability to create clarity, structure, and momentum in ambiguous environments
Strong SQL skills
Strong written documentation habits
Nice to have:
Experience with onboarding/KYC vendors, data integrations, or real-time decisioning platforms
Knowledge of modern AI/ML models, how they work and fit enterprise environments