Principal Genesys Cloud Architect Job at Navan (New York)

Principal Genesys Cloud Architect

Join Navan's innovative Business Technology team as the Principal Genesys Cloud ...

Location

United States , Austin

Salary:

Not provided

Navan

Expiration Date

Until further notice

Requirements

8+ years of experience in Contact Center Technology, with a specific, deep focus on Genesys Cloud CX
Proven track record of designing global, multi-region contact center solutions (Voice & Digital)
Expert in Genesys Architect, Data Actions, and Integration Hub
Comfortable working with JSON, REST APIs, and troubleshooting complex data dip failures
Strong grasp of scripting (JavaScript/Node.js) or middleware logic required to bridge gaps between CCaaS and CRMs
Excellent communication skills, with the ability to explain technical constraints to non-technical stakeholders and offer creative workarounds
Experience with Genesys WEM (Workforce Engagement Management) and analytics to drive architectural decisions
Experience working in an Agile/Scrum environment, managing technical debt while delivering new features at speed
Genesys Cloud Certified Professional (GCP) certification is highly preferred

Job Responsibility

Leading the end-to-end architecture of Genesys Cloud CX, ensuring our global telephony, BYOC (Bring Your Own Carrier), and edge architecture can scale with Navan’s rapid global expansion
Designing and building advanced interaction workflows in Genesys Architect
Architecting "smart" routing by leveraging Data Actions and RESTful APIs to connect Genesys with Navan’s proprietary backend, Salesforce, and other critical business systems
Partnering with Support and Sales leadership to translate complex business requirements into functional technical designs
Acting as the Subject Matter Expert (SME) for the Genesys platform, evaluating new features and advising the business on adoption strategies
Establishing best practices for configuration management, documentation, and "DevOps for CX"
Analyzing interaction data to identify bottlenecks in the IVR or digital flows and implementing architectural changes to reduce friction and improve latency

What we offer

Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options designed to cover each family's needs
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health support
Connectivity stipends
Pet insurance

Fulltime

Principal Enterprise Architect

The Principal Architect is the most Senior Technical Leadership role aligned to ...

Location

United Kingdom , Bristol

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

A diverse range of technical skills at an architecture level, deeper in a number: WAN / LAN / Wi-Fi (e.g. HPE, Fortinet, Cisco)
Software defined networks (SDWAN, SDLAN, Segmentation)
Security (e.g. ZTNA, IAM, IDS/IPS, ZTNA, SASE, Firewalls)
Proxy Technology (e.g. Palo Alto, Bluecoat, Ivanti, Cisco)
Collaboration / Voice (e.g. MS Teams, Cisco, GSIP)
Contact Centres (e.g. Avaya, Genesys)
Public/private Compute / Cloud (e.g. AWS, GCP, Azure)
Tooling / IaC (e.g. Netbrain, Terraform)
Strategy Development (e.g. discovery, requirements, road mapping, architecture)
Methodology (e.g. TOGAF, MBSE, ITIL, DevOps, etc.)

Job Responsibility

Be part of the account leadership team and the customers trusted advisor
Maintain a multi-year solution roadmap, co-created with the customers key decision makers and stakeholders. Drawing on the customer’s business drivers, industry trends and BT’s product and solutions portfolio
Ensure technical risks and issues are managed and mitigated
Provide leadership to the operational teams in moments of major customer jeopardy
Drive revenue generation, cashflow, EBIT, NPS and on time quality delivery

What we offer

15% on target bonus
Car Allowance
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes
Discounted broadband, mobile and TV packages and access to 100’s of retail discounts including the BT shop
Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up!

Fulltime

New

Member Assist Cart Attendant

We are looking for people who take pride in their work to join our team. You hel...

Location

United States , Shreveport

Salary:

16.00 - 24.00 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Thrive in fast-paced environments
Multi-tasker at heart
Keep member satisfaction as your top priority
Can stand for long periods of time while assisting members quickly and accurately
Problem solver who tackles obstacles head-on to ensure each task is completed with excellence

Job Responsibility

Ensuring members see a well-kept parking lot which includes helping members with their purchases and ensure there are carts ready and available
Assisting members helping them load their vehicles and support creating a great member experience
Maintaining a positive attitude by smiling, greeting and thanking members
Providing exceptional customer service to members across the club as needed, answering any questions they may have
Maintaining a clean, neat, and member-ready area
Ensures club pick up orders are filled
Maintains safety of facility according to company policies and procedures
Provides member service by acknowledging the member and identifying member needs
Assisting members with purchasing decisions
Processing member purchases

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program
Performance-based bonus awards

Fulltime

New

BMW Senior Vehicle Technician

Location

United Kingdom , Tring

Salary:

Not provided

Sytner BMW Worcester

Expiration Date

June 30, 2026

Requirements

Qualified Vehicle Technician with an industry recognised qualification
Ability to work within given timescales
Ability to tackle all aspects of vehicle repairs and servicing

What we offer

Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
Free Parking

Fulltime

New

Primary Send Teacher

Primary SEND Teacher | Specialist Educator | Local SEN Schools Position: Full-T...

Location

United Kingdom , Bristol

Salary:

140.00 - 233.00 GBP / Day

Randstad

Expiration Date

June 30, 2026

Requirements

Hold QTS
Experience within a Primary setting (EYFS/KS1/KS2)
Genuine interest in or experience with Autism (ASC), PMLD, SLD, or SEMH
Highly Adaptable
Enhanced DBS on the update service (or willing to apply)
100% committed to Safeguarding
Teaching experience
121 teaching experience
communication
effective discipline

Job Responsibility

Adapt Primary curriculum into sensory stories, practical 'Life Skills' sessions, and play-based learning aligned with EHCP targets
Utilise total communication environments incorporating Makaton, PECS, and Colourful Semantics
Liaise with Speech and Language Therapists (SLT), Occupational Therapists (OT), and Physios to integrate therapeutic goals
Manage and inspire a team of LSAs/TAs, ensure consistent and 'low-arousal' approach to classroom and behaviour management

What we offer

PAYE
Referral Bonus
Weekly Pay
training and education
Safeguarding & Prevent

New

Assistant F&B Manager

Location

South Korea , Seoul

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures

Fulltime

New

Primary SEND Teacher

Primary SEND Teacher | Specialist Educator | Local SEN Schools Position: Full-T...

Location

United Kingdom , Bristol

Salary:

140.00 - 233.00 GBP / Day

Randstad

Expiration Date

June 30, 2026

Requirements

Hold QTS
Qualified Teacher Status (QTS) and experience within a Primary setting (EYFS/KS1/KS2)
SEND Advocate: genuine interest in or experience with Autism (ASC), PMLD, SLD, or SEMH
Highly Adaptable
Committed: hold an enhanced DBS on the update service (or are willing to apply) and are 100% dedicated to Safeguarding

Job Responsibility

Bespoke Lesson Delivery: Adapt the Primary curriculum into sensory stories, practical Life Skills sessions, and play-based learning that aligns with each student's EHCP targets
Communication Leadership: Utilise total communication environments-incorporating Makaton, PECS, and Colourful Semantics-to ensure every child can express themselves
Multidisciplinary Collaboration: Liaise with Speech and Language Therapists (SLT), Occupational Therapists (OT), and Physios to integrate therapeutic goals into the daily school routine
Team Leadership: Manage and inspire a team of LSAs/TAs, ensuring a consistent and low-arousal approach to classroom and behaviour management

What we offer

Weekly Pay
Referral Bonus
training and education
Safeguarding & Prevent

New

Associate Branch Manager

Are you a dynamic leader with a knack for customer service and operational manag...

Location

United States , Willmar

Salary:

47000.00 - 57000.00 USD / Year

QC Supply

Expiration Date

Until further notice

Requirements

3-5 years of proven work experience in sales or business management
Agriculture experience is preferred but not required
Strong understanding of distribution and the required routines in support
Proficiency in Microsoft Office tools
Ability to function in a fast-paced customer driven environment

Job Responsibility

Collaborate with Branch Manager to execute day-to-day processes and operations
Support walk-in customers
Pick, pack, and ship orders
Handle customer service matters
Drive process improvement initiatives
Manage inbound and outbound order flows
Support inventory control through daily cycle counts
Dispatch sales order picklists
Coordinate deliveries
Monitor customer satisfaction

What we offer

Medical
Dental
Vision
Life
Critical Illness
Accident and Group Legal Insurance
Flex Spending Account
Health Savings Account
Paid holidays
Paid time off

Fulltime

Select Country

Principal Genesys Cloud Architect

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Principal Genesys Cloud Architect

Principal Genesys Cloud Architect

Principal Enterprise Architect

Member Assist Cart Attendant

BMW Senior Vehicle Technician

Primary Send Teacher

Assistant F&B Manager

Primary SEND Teacher

Associate Branch Manager

Our AI answers in your language