Principal Genesys Cloud Architect Job at Navan (Austin)

Principal Genesys Cloud Architect

Join Navan's innovative Business Technology team as the Principal Genesys Cloud ...

Location

United States , New York

Salary:

142500.00 - 264000.00 USD / Year

Navan

Expiration Date

Until further notice

Requirements

8+ years of experience in Contact Center Technology, with a specific, deep focus on Genesys Cloud CX
Architectural Expertise: Proven track record of designing global, multi-region contact center solutions (Voice & Digital)
Deep Technical Proficiency: Expert in Genesys Architect, Data Actions, and Integration Hub
Coding Familiarity: Strong grasp of scripting (JavaScript/Node.js) or middleware logic
Consulting Mindset: Excellent communication skills
Data-Driven Approach: Experience with Genesys WEM (Workforce Engagement Management) and analytics
Agile Execution: Experience working in an Agile/Scrum environment

Job Responsibility

Architecture & Design: Leading the end-to-end architecture of Genesys Cloud CX
Complex Flow Logic: Designing and building advanced interaction workflows in Genesys Architect
Deep Integrations: Architecting "smart" routing by leveraging Data Actions and RESTful APIs
Business Alignment: Partnering with Support and Sales leadership to translate complex business requirements into functional technical designs
Innovation: Acting as the Subject Matter Expert (SME) for the Genesys platform
Technical Governance: Establishing best practices for configuration management, documentation, and "DevOps for CX"
Performance Optimization: Analyzing interaction data to identify bottlenecks and implementing architectural changes

What we offer

Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health support
Connectivity stipends
Pet insurance

Fulltime

Principal Enterprise Architect

The Principal Architect is the most Senior Technical Leadership role aligned to ...

Location

United Kingdom , Bristol

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

A diverse range of technical skills at an architecture level, deeper in a number: WAN / LAN / Wi-Fi (e.g. HPE, Fortinet, Cisco)
Software defined networks (SDWAN, SDLAN, Segmentation)
Security (e.g. ZTNA, IAM, IDS/IPS, ZTNA, SASE, Firewalls)
Proxy Technology (e.g. Palo Alto, Bluecoat, Ivanti, Cisco)
Collaboration / Voice (e.g. MS Teams, Cisco, GSIP)
Contact Centres (e.g. Avaya, Genesys)
Public/private Compute / Cloud (e.g. AWS, GCP, Azure)
Tooling / IaC (e.g. Netbrain, Terraform)
Strategy Development (e.g. discovery, requirements, road mapping, architecture)
Methodology (e.g. TOGAF, MBSE, ITIL, DevOps, etc.)

Job Responsibility

Be part of the account leadership team and the customers trusted advisor
Maintain a multi-year solution roadmap, co-created with the customers key decision makers and stakeholders. Drawing on the customer’s business drivers, industry trends and BT’s product and solutions portfolio
Ensure technical risks and issues are managed and mitigated
Provide leadership to the operational teams in moments of major customer jeopardy
Drive revenue generation, cashflow, EBIT, NPS and on time quality delivery

What we offer

15% on target bonus
Car Allowance
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes
Discounted broadband, mobile and TV packages and access to 100’s of retail discounts including the BT shop
Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up!

Fulltime

Grounds Maintenance Operatives

Grounds Maintenance Operatives. Working at this award-winning heritage site that...

Location

United Kingdom , Stormont

Salary:

12.71 - 13.03 GBP / Hour

idverde Limited

Expiration Date

Until further notice

Requirements

Previous Grounds Maintenance experience is required, including the use of handheld equipment and ride on mowers
A full valid UK driving license is essential
Can-do attitude and safety-conscious mindset
Physically fit and able to work outdoors in all weather conditions

Job Responsibility

grass cutting
pruning
flower bed maintenance
clearing debris (leaves and litter) from the grounds

What we offer

Annual leave: from 21 days plus bank holidays
Family-friendly policies: Enhanced maternity and shared parental leave
Employee Assistance Programmes: Support for personal and professional challenges
Voluntary benefits: Discounts on retail, holidays, gym memberships, and more
Financial wellbeing support: Resources to manage your finances
Competitive pension scheme: Secure your future
Recognition schemes: Colleague of the month and annual awards
Volunteering policy: Two days per year to support a cause of your choice
Mental health support: Comprehensive resources and support

Fulltime

Site Contract Negotiator

As a Site Contracts Negotiator I at ICON, you will support the review and negoti...

Location

South Korea , Seoul

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

Bachelor's degree in law, business, life sciences, or a related field, or equivalent experience
Initial experience in contracts, legal support, clinical research, or administration is preferred
Basic understanding of contract terms and interest in developing negotiation skills
Strong attention to detail and organisational skills, with ability to manage multiple documents and timelines
Good communication skills and a collaborative, service-oriented approach
Willingness to learn site contracting processes, systems, and industry requirements

Job Responsibility

Drafting and reviewing site contracts using approved templates, under supervision from senior team members or leads
Supporting contract and budget negotiations with sites, escalating complex issues as needed
Tracking contract status, timelines, and key milestones in designated systems and trackers
Liaising with internal stakeholders to gather required information and align on contract terms
Ensuring contract documentation is complete, accurate, and filed in accordance with SOPs
Contributing to continuous improvement initiatives within the site contracts team

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Fulltime

Community Sales Manager

The following essential functions are the fundamental job duties of the position...

Location

Canada , Nepean

Salary:

Not provided

Atria Senior Living

Expiration Date

Until further notice

Requirements

One to two years of related sales experience
Must possess strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills and strong organizational skills including ability to follow-up, detail-oriented, ability to multi-task
Must have the ability to maintain confidentiality
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
Must possess valid driver’s license
Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards

Job Responsibility

Primarily focused on sales activities outside the community by making sales calls to potential residents, referral sources and other resources
Work with the Executive Director and the Regional Sales Manager to develop and implement a rolling 90 day Sales and Marketing Plan
Meet or exceed weekly company/community sales standards
Produce a weekly sales forecast
Respond to telephone inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties
Work with the Executive Director and the Regional Sales Manager to facilitate training and continuous in servicing for all community staff that may have occasion to field an inquiry call or conduct a walk-in or scheduled tour
Work with all departments to support the sales effort through coaching and training in the community
Accurately maintain the community’s Customer Relationship Management database by collecting and entering information about new inquiries and recording consistent and appropriate follow up communication with inquiries and prospective residents
Accurately maintain the Organizational and Contact libraries in the community’s Customer Relationship Management database by entering information about new potential referral sources, updating information about current referral sources and keeping detailed accounts of appointments with individual referral source contacts
Develop and maintain relationships with any and all potential referral sources and conduct on-going field visits

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Server/Waitstaff

Enhancing the lives of older adults by providing services with patience and a fr...

Location

Canada , St. Catharines

Salary:

17.60 CAD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

Loves people
Listens well
Works cooperatively
Solves problems
Comfortable with technology
Is ethical, honest, dependable and open-minded

Job Responsibility

Enhancing the lives of older adults by providing services with patience and a friendly smile
Promoting a restaurant style dining atmosphere and high level of customer service
Setting and clearing tables, taking food and beverage orders and serving residents in a hospitable manner
Understanding and reviewing daily menu and dining schedule with residents
Embracing teamwork and collaboration among all staff

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Parttime

Housekeeper

In the role of Housekeeper, you will be responsible for maintaining the Communit...

Location

Canada , Burlington

Salary:

17.60 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

Basic reading, writing, and mathematical skills
Communicate effectively in English with employees and residents
General knowledge of sanitation and safe food handling practices
Ability to retain orders (up to four at one time)
Strong organization and time management skills
Basic computer skills

Job Responsibility

Maintain the Community interior, including residents’ apartments, in a clean and sanitary fashion
Provide general housekeeping for both the Community as a whole and individual resident apartments
Provide deep cleaning of apartments as needed
Launder all linens by washing and drying
Follow Company sanitation and safety procedures
Greet residents and guests at each table
Courtrously and clearly review the menu of the meal, take resident orders, and serve meals and desserts
Bus and clear dishes from tables after meals and reset for the next meal
Complete side work – fill sugar holders, replenish creamers, clean coffeemaker
May perform other duties as needed and/or assigned

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Clinical Trial Manager

Clinical Trial Manager-Oncology-Home Based-South Korea-ICON Strategic Solutions....

Location

South Korea , Seoul

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

University degree in medicine, science, or equivalent combination of education & experience
Demonstrated ability to drive the clinical deliverables of a study
Subject matter expertise in the designated therapeutic area
Prior monitoring experience is preferred
Willingness to travel as required (approximately 25%)
+2 yrs Clinical Trial Manager Experience in Global CRO or Pharmaceutical companies
Must: Oncology CTM experience

Job Responsibility

Plan and manage all aspects of clinical trials, ensuring adherence to timelines, budget, and quality standards
Collaborate with cross-functional teams to establish and implement clinical trial protocols and procedures
Build and manage strong relationships with trial investigators and stakeholders
Ensure all trials are conducted in compliance with local, national, and international regulations and ethical guidelines
Problem-solve and make critical decisions regarding trial design, vendor selection, and risk management

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Fulltime

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Principal Genesys Cloud Architect

Navan

Location:
United States , Austin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 02, 2026

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Our AI answers in your language

Principal Genesys Cloud Architect

Navan

Location:United States , Austin

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 02, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Principal Genesys Cloud Architect

Principal Genesys Cloud Architect

Principal Enterprise Architect

Grounds Maintenance Operatives

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Clinical Trial Manager

Location:
United States , Austin

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
January 02, 2026