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Principal Forward Deployed Engineer, AI

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Atlassian

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Job Description:

As a Principal Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.

Job Responsibility:

  • Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs, leveraging frameworks such as TensorFlow, PyTorch, and agent-based platforms (e.g., LangChain, LlamaIndex)
  • Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems
  • Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction
  • Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency
  • Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement
  • Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks
  • Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning
  • Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership
  • Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results

Requirements:

  • Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field
  • 10+ years of experience in backend software development
  • 5+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development
  • Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks
  • Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration
  • Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments
  • Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority
  • Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR)
  • Strategic and innovative thinking, with a track record of aligning technical solutions to business goals

Nice to have:

  • Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features
  • Familiarity with regulated industries (e.g., finance, healthcare)
  • Experience deploying AI solutions to complex production systems at scale
  • Prior experience mentoring or leading engineering teams
What we offer:
  • Health and wellbeing resources
  • Paid volunteer days

Additional Information:

Job Posted:
December 27, 2025

Work Type:
Remote work
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