Principal Enterprise Delivery Manager Job at Atlassian (San Francisco)

Principal Enterprise Delivery Manager, Migrations

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian’...

Location

United States

Salary:

149400.00 - 235000.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead are a plus
Proven track record leading data migration, systems integrations, or platform transformations
Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud
Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes
Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
Skilled in negotiating effectively with senior-level decision-makers and c-suite executives
Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience

Job Responsibility

Migration Strategy: Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
Risk Management: Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
Technical Architecture: Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
Trusted Advisor: Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
Delivery Excellence: Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
Drive Accountability: Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
Stakeholder Management: Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
Escalation Management: Act as the escalation point for customers to drive urgency on critical blockers during migrations
Team Leadership: Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
Industry Insight: Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Principal Product Manager, Enterprise

This position is a founding member and key creator of the team responsible for d...

Location

United States , Seattle

Salary:

162000.00 - 259200.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Software/Electrical Engineering, Data Science, or other analytical field
10+ years professional experience within world class software product organizations in a multi-disciplinary role, with at least 2 specifically in a product management leadership role
Founder experience paired with experience at mature technology companies
6+ years of industry vertical experience with healthcare, retail or logistics
3+ years of experience working with large enterprise customers
Ability to travel 30-50% of the year to embed deeply with the customer, actively participate in trials/evaluations of our products and learn from them first hand
Strong interpersonal skills including mentoring, coaching, collaborating, influencing and team building

Job Responsibility

0 to 1 Thinking: We are building new products to solve operational problems for businesses. Rapid Iteration, scrappy fast mover mindset, systematic invention and validation of key new concepts with real world commercial feedback will be crucial
Customer Obsession: Form a deep relationship with Enterprise customers want to adopt our technology in the early stages of maturity. Understand their constraints, big problems as well as they do and build a roadmap to solve those problems while growing Axon’s business
Leadership & Vision: Show leadership and vision across all business functions and create rational direction to all business groups. Influence across all functions within the company from engineering, manufacturing to sales and ensure the right things happen for our customers
Influence & Trust: Build trust with senior leaders through role modeling Axon’s leadership principles. Work with all levels of technical staff across software and hardware engineering earning their trust, holding them accountable and problem solving alongside them. Represent your domain with excellence and clarity at key company forums from our annual planning, business reviews, strategy reviews to our public facing conferences
Deliver Results: Own delivery of the the right roadmap items in their entirety from conception to launch to post-launch measurement and iteration. You will own the “whole” product which includes design, engineering, delivery and across all business functions. As the lead climber of any of our difficult initiatives, you will show ownership of all your dependencies, inventing and simplifying as you face challenges

What we offer

Compensation is made up of base pay, bonus, and stock awards
Benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life

Fulltime

Customer Success Account Manager - Principal

The Customer Success Account Manager (CSAM) – Principal is a senior individual c...

Location

Malaysia , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Proven experience in customer success, account management, or consultative roles within complex enterprise environments
Demonstrated ability to engage, influence, and build trust with senior business and technical stakeholders
Strong executive communication, value storytelling, and outcome-oriented mindset
Experience operating effectively in matrixed, cross-functional organizations
Ability to work within the Australian timezone and consistently maintain Australian business hours
Valid and current authorization to work in Malaysia is required
applicants must already hold the right to work in Malaysia

Job Responsibility

Own and lead the end-to-end customer success strategy for assigned accounts, aligning Microsoft solutions to customer business priorities, transformation goals, and risk areas
Develop and execute customer success plans that clearly define outcomes, success measures, and value realization milestones
Engage senior and executive customer stakeholders as a trusted advisor, framing Microsoft’s value in terms of business impact and outcomes
Proactively identify risks and opportunities, adjusting engagement strategies to improve customer health, resilience, and long-term partnership
Drive sustained consumption growth and usage excellence by orchestrating Success Programs, digital delivery motions, and scale resources
Identify barriers to adoption and value realization and lead cross-functional alignment to remove blockers
Partner closely with sales, support, engineering, and partners to deliver a cohesive, outcome-focused customer experience
Demonstrate strong operational rigor, including accurate customer health management, forecasting, risk identification, and executive-ready reporting
Lead structured governance rhythms such as success plan reviews, operational checkpoints, and stakeholder reviews
Use data, insights, and signals to prioritize effort and focus on the highest-impact activities for both customer and Microsoft outcomes

Fulltime

Principal Enterprise Architect

We’re supporting a large, highly regulated UK organisation undergoing a signific...

Location

United Kingdom , Glasgow

Salary:

79000.00 - 85000.00 GBP / Year

DataCareers

Expiration Date

Until further notice

Requirements

Significant experience operating as a senior or principal enterprise architect
Experience working in a highly regulated or compliant environment
Strong background in outsourced and multi-supplier technology landscapes
Proven experience influencing delivery across multiple third-party suppliers
Demonstrable involvement in large-scale business or digital transformation initiatives
Experience spanning data centre, cloud, digital platforms, and emerging technologies
Strong knowledge of enterprise architecture frameworks, tools, and patterns
Ability to operate strategically while remaining practical and outcome-focused
Excellent communication and stakeholder management skills
Confident leader with experience developing high-performing teams

Job Responsibility

Owning and maintaining the enterprise architecture blueprint, ensuring alignment to business strategy and transformation objectives
Providing a holistic, enterprise-wide architectural view across applications, data, infrastructure, cloud, and digital platforms
Acting as a senior architectural authority, influencing and constructively challenging third-party suppliers in a multi-vendor environment
Ensuring architectural designs meet regulatory, security, resilience, and scalability requirements
Leading and developing a small enterprise architecture team (circa 4 people)
Defining and embedding architecture principles, standards, patterns, and governance
Supporting major business and digital transformation programmes
Working closely with senior stakeholders to translate strategic goals into deliverable, sustainable technical designs

What we offer

28% pension contribution
bonus

Fulltime

Principal Enterprise Architect

The Principal Architect is the most Senior Technical Leadership role aligned to ...

Location

United Kingdom , Bristol

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

A diverse range of technical skills at an architecture level, deeper in a number: WAN / LAN / Wi-Fi (e.g. HPE, Fortinet, Cisco)
Software defined networks (SDWAN, SDLAN, Segmentation)
Security (e.g. ZTNA, IAM, IDS/IPS, ZTNA, SASE, Firewalls)
Proxy Technology (e.g. Palo Alto, Bluecoat, Ivanti, Cisco)
Collaboration / Voice (e.g. MS Teams, Cisco, GSIP)
Contact Centres (e.g. Avaya, Genesys)
Public/private Compute / Cloud (e.g. AWS, GCP, Azure)
Tooling / IaC (e.g. Netbrain, Terraform)
Strategy Development (e.g. discovery, requirements, road mapping, architecture)
Methodology (e.g. TOGAF, MBSE, ITIL, DevOps, etc.)

Job Responsibility

Be part of the account leadership team and the customers trusted advisor
Maintain a multi-year solution roadmap, co-created with the customers key decision makers and stakeholders. Drawing on the customer’s business drivers, industry trends and BT’s product and solutions portfolio
Ensure technical risks and issues are managed and mitigated
Provide leadership to the operational teams in moments of major customer jeopardy
Drive revenue generation, cashflow, EBIT, NPS and on time quality delivery

What we offer

15% on target bonus
Car Allowance
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes
Discounted broadband, mobile and TV packages and access to 100’s of retail discounts including the BT shop
Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up!

Fulltime

Principal Program Manager

The Microsoft Security Office of the CTO drives the long-term technical and stra...

Location

Switzerland , Geneva

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Electrical/Computer Engineering, or a related technical field, or equivalent practical experience
Proven experience of leading software engineering teams for 7+ years, including ownership of technical direction, delivery execution, and architecture decisions for complex systems (directly or through influence)
Demonstrated ability to own and drive highly ambiguous problem spaces, translating them into executable program strategies, technical direction, and cross-team roadmaps
Proven track record of Principal-level leadership through influence, operating across multiple organizations without direct authority
Proven experience engaging and working directly with Fortune 500 CISOs or equivalent senior security executives, translating strategic security needs into actionable technical and product direction
Deep working knowledge of the Microsoft Security product portfolio, with the ability to reason across capabilities, architectures, and customer-critical scenarios at a portfolio level
Willingness and ability to travel frequently to collaborate in person with geographically distributed teams, primarily located in the United States and Israel
Strong security fundamentals, including threat modeling, secure architecture, and modern enterprise security challenges

Job Responsibility

Own end-to-end incubation for complex, cross-organizational initiatives—from early problem framing and threat validation through technical feasibility, roadmap definition, and alignment for landing across the Microsoft Security portfolio
Engage directly with Fortune 500 CISOs and senior security leaders to validate emerging threat models, operational pain points, and strategic priorities—ensuring incubations are grounded in real-world, CISO-grade requirements
Work day-to-day with product management, engineering, and research teams primarily located in the United States and Israel, serving as a connective layer that accelerates decision-making, alignment, and execution across time zones and cultures
Lead through influence across research, engineering, product, and senior leadership stakeholders
create crisp strategy artifacts (one-pagers, problem statements, architectural options) that unlock alignment and investment
Travel frequently to work directly with U.S. and Israel-based teams, facilitating deep technical discussions, incubation workshops, architecture reviews, and execution alignment that cannot be achieved remotely
Maintain technical depth to guide architecture and execution tradeoffs across performance, reliability, security, and scale—ensuring incubations are both innovative and executable

Fulltime

Principal Product Manager

The Business & Industry Copilots group is a rapidly growing organization that is...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience

Job Responsibility

Own a defined area of the multi-year strategy, vision, and roadmap for AI-led voice in Dynamics 365 Contact Center — define the bets, sequencing, and competitive differentiation for your pillar, in partnership with peers who own the rest of the voice portfolio
Lead end-to-end product execution within your area across cloud telephony, IVR, real-time voice AI, and/or post-call analytics
drive delivery through senior engineering and design partners and ensure enterprise-grade reliability, scale, and compliance
Contribute to the broader Microsoft voice strategy — partner with Dynamics 365 Copilot, Azure Communication Services, Teams Phone, and AI platform teams to land coherent, integrated enterprise voice experiences
Engage directly with strategic enterprise customers, partners, and analysts
translate insights into product bets and act as a senior voice for the contact center portfolio
Drive go-to-market readiness with marketing, sales, and partner teams
own the metrics that matter — adoption, usage, retention, ARR, and customer satisfaction — and the operating rhythm that moves them
Mentor and uplevel PMs across the organization
set the bar for product craft, customer obsession, and data-driven decision-making in the contact center space

What we offer

Certain roles may be eligible for benefits and other compensation

Fulltime

Principal Product Manager, IT Service Management

As a Principal Product Manager for ServiceNow, you will be instrumental in shapi...

Location

India , Pune

Salary:

Not provided

Workday

Expiration Date

Until further notice

Requirements

Minimum 12+ years of experience in the design, implementation and support of the ServiceNow platform across multiple lines of business, including experience in ITSM and ITIL practices
Proven record of driving platform adoption leveraging a proactive user-centric approach
Extensive experience with full life cycle development for ServiceNow customizations including requirements gathering, design, development, testing, deployment, and documentation
ITIL Foundation Certification
Bachelor's degree in Computer Science, Information Systems, or related discipline or equivalent professional experience

Job Responsibility

Serve as a strategic advisor and partner to business stakeholders to identify challenges and opportunities for operational excellence
Define and align goals for ITSM transformation and drive platform adoption across the enterprise
Identify new areas of opportunity within the enterprise for ServiceNow utilization, including the adoption of new modules, custom applications, and process automation
Lead end-to-end business analysis from discovery workshops to detailed requirements, focusing on delivering measurable business value through the platform
Develop and maintain a strategic ServiceNow product roadmap, aligning with business needs, user experience, and enterprise IT strategy
Work closely with technical teams to translate business requirements into technical solutions, ensuring alignment with best practices and platform capabilities
Build and manage a pipeline of enhancements and features, prioritizing based on business impact, usability, and technical feasibility
Collaborate with global teams to design and implement scalable processes using KPIs, SLAs, process flow optimization, and continuous improvement principles
Facilitate business leader and stakeholder-level discussions to build consensus, communicate progress, and demonstrate ROI
Lead initiatives related to process reengineering, integration of third-party tools (like PagerDuty), and solution governance

Fulltime

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Principal Enterprise Delivery Manager

Job Description

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