CrawlJobs Logo

Principal Enterprise Delivery Manager

https://www.atlassian.com Logo

Atlassian

Location Icon

Location:
United States , San Francisco ▼

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

149300.00 - 239800.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian’s largest, most complex customers through their transition into the cloud, ensuring their migration journey and cloud experience are seamless. As the primary stakeholder, you will act as a reliable strategic advisor and thought leader to senior customer decision-makers, while also taking on the role of chief delivery manager, showcasing your technical expertise and program governance skills

Job Responsibility:

  • Customer Engagement: Identify technical deployment and transformation opportunities by evaluating customer environments and engaging with business and technical leaders
  • Solution Architecture: Lead architecture efforts to address complex technical needs, managing dependencies to enable cohesive customer scenarios
  • Technical Guidance: Provide deployment guidance and best practices. Design migration and upgrade plans, address hesitancies, and secure customer commitment
  • Resource Management: Ensure optimal resource engagement and execution of the Migration Execution Plan
  • Project Delivery: Manage high-risk projects, ensuring successful outcomes. Collaborate with customers and partners to create comprehensive project plans with defined milestones and goals
  • Stakeholder Communication: Communicate effectively with stakeholders to foster a shared understanding and commitment to objectives. Enhance collaboration and drive process improvements with cross-functional teams
  • Steering Committee Leadership: Lead meetings and plan reviews to guide project direction. Maintain communication with stakeholders to advocate for the team and meet customer objectives
  • Risk Management: Oversee high-risk migration projects, align project plans with goals, identify potential risks, and implement mitigation plans
  • Coordination with Support and Engineering: Ensure on-time delivery of migration execution against customer expectations by coordinating with support and engineering teams
  • Escalation Management: Act as the escalation point for customers to drive urgency on critical blockers during migrations
  • Team Leadership: Foster a cohesive team environment, promote trust and accountability, organize workflow, delegate tasks, and provide mentorship for continuous development
  • Industry Insight: Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges

Requirements:

  • Extensive experience with enterprise-scale cloud and hybrid infrastructures, architecture design, large-scale migrations, and technology management
  • Proven track record in ensuring delivery excellence and maintaining high data quality standards
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
  • Capability to serve as a technical lead, providing guidance on customer deliverables and architecture to peer architects
  • Skilled in communicating and negotiating effectively with senior-level decision-makers and c-suite executives
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent work experience
What we offer:
  • Health and wellbeing resources
  • Paid volunteer days

Additional Information:

Job Posted:
April 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Atlassian - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Principal Enterprise Delivery Manager

Principal Enterprise Delivery Manager, Migrations

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian’...
Location
Location
United States
Salary
Salary:
149400.00 - 235000.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead are a plus
  • Proven track record leading data migration, systems integrations, or platform transformations
  • Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud
  • Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
  • Skilled in negotiating effectively with senior-level decision-makers and c-suite executives
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience
Job Responsibility
Job Responsibility
  • Migration Strategy: Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes
  • Risk Management: Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign)
  • Technical Architecture: Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement
  • Trusted Advisor: Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights
  • Delivery Excellence: Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live
  • Drive Accountability: Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing
  • Stakeholder Management: Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives
  • Escalation Management: Act as the escalation point for customers to drive urgency on critical blockers during migrations
  • Team Leadership: Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven mindset expected of Atlassian’s delivery leaders
  • Industry Insight: Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Principal Enterprise Delivery Manager

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian’...
Location
Location
Poland , Gdańsk
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience with enterprise-scale cloud and hybrid infrastructures, architecture design, large-scale migrations, and technology management
  • Proven track record in ensuring delivery excellence and maintaining high data quality standards
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
  • Capability to serve as a technical lead, providing guidance on customer deliverables and architecture to peer architects
  • Skilled in communicating and negotiating effectively with senior-level decision-makers and c-suite executives
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent work experience
Job Responsibility
Job Responsibility
  • Identify technical deployment and transformation opportunities by evaluating customer environments and engaging with business and technical leaders
  • Coordinate with account teams to deliver briefings on technical solutions and strategies
  • Lead architecture efforts to address complex technical needs, managing dependencies to enable cohesive customer scenarios
  • Provide deployment guidance and best practices
  • Design migration and upgrade plans, address hesitancies, and secure customer commitment
  • Ensure optimal resource engagement and execution of the Migration Execution Plan
  • Manage high-risk projects, ensuring successful outcomes
  • Collaborate with customers and partners to create comprehensive project plans with defined milestones and goals
  • Communicate effectively with stakeholders to foster a shared understanding and commitment to objectives
  • Enhance collaboration and drive process improvements with cross-functional teams
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Support for family and local community engagement
  • Fulltime
Read More
Arrow Right

Principal Enterprise Delivery Manager

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian’...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience with enterprise-scale cloud and hybrid infrastructures, architecture design, large-scale migrations, and technology management
  • Proven track record in ensuring delivery excellence and maintaining high data quality standards
  • Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions
  • Capability to serve as a technical lead, providing guidance on customer deliverables and architecture to peer architects
  • Skilled in communicating and negotiating effectively with senior-level decision-makers and c-suite executives
  • Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement
  • Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers
  • Bachelor’s or advanced degree in engineering, computer science, or equivalent work experience
Job Responsibility
Job Responsibility
  • Customer Engagement: Identify technical deployment and transformation opportunities by evaluating customer environments and engaging with business and technical leaders
  • Solution Architecture: Lead architecture efforts to address complex technical needs, managing dependencies to enable cohesive customer scenarios
  • Technical Guidance: Provide deployment guidance and best practices. Design migration and upgrade plans, address hesitancies, and secure customer commitment
  • Resource Management: Ensure optimal resource engagement and execution of the Migration Execution Plan
  • Project Delivery: Manage high-risk projects, ensuring successful outcomes. Collaborate with customers and partners to create comprehensive project plans with defined milestones and goals
  • Stakeholder Communication: Communicate effectively with stakeholders to foster a shared understanding and commitment to objectives. Enhance collaboration and drive process improvements with cross-functional teams
  • Steering Committee Leadership: Lead meetings and plan reviews to guide project direction. Maintain communication with stakeholders to advocate for the team and meet customer objectives
  • Risk Management: Oversee high-risk migration projects, align project plans with goals, identify potential risks, and implement mitigation plans
  • Coordination with Support and Engineering: Ensure on-time delivery of migration execution against customer expectations by coordinating with support and engineering teams
  • Escalation Management: Act as the escalation point for customers to drive urgency on critical blockers during migrations
What we offer
What we offer
  • Health and wellbeing resources
  • Paid volunteer days
  • Fulltime
Read More
Arrow Right

Principal Product Manager Agentic Platform & Solutions

We’re looking for a Principal Product Manager to define the next generation of A...
Location
Location
United States
Salary
Salary:
161100.00 - 252625.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of product management experience, ideally at the intersection of platform ownership and solution-oriented product delivery for enterprise clients
  • A track record of shipping cross-cutting capabilities that support both builders and end users
  • Strong product sense and systems thinking - you simplify complexity into clear building blocks
  • Comfort using data, experimentation, and customer insights to guide decisions
  • Excellent communication and storytelling skills, with the ability to influence across executives, engineers, and customers
Job Responsibility
Job Responsibility
  • Define the vision and strategy for Agentic Orchestration of Low-code No-code (LCNC) Solution building in Studio
  • Shape the builder experience across the LCNC → Pro-code continuum, enabling Makers to create solutions that orchestrate across Atlassian capabilities - Rovo Agents, Automations, Apps, Assets, and Hubs
  • Deliver platform services for orchestration, governance, lifecycle, and extensibility
  • Drive integration with Marketplace, enabling customers and partners to publish, share, and extend solutions
  • Ensure trust, governance, and scale are foundational to how the platform and solutions operate
  • Collaborate across product lines (Jira, Confluence, JSM, Loom) to deliver cohesive, differentiated customer value
  • Engage directly with customers and partners to validate needs, test ideas, and refine the roadmap
  • Define and track success metrics that reflect adoption, reliability, and business impact
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
Read More
Arrow Right

Principal Product Manager, Drone as First Responder (DFR)

As the Principal Product Manager for Skydio’s Drone as First Responder (DFR) off...
Location
Location
United States , San Mateo
Salary
Salary:
196000.00 - 250000.00 USD / Year
skydio.com Logo
Skydio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years defining and launching complex enterprise-grade solutions, with backend admin controls as well as end-user UI and experiences
  • Engineering or other technical educational background that makes you at home in deep discussions with engineers on complex technical challenges and tradeoffs
  • Customer-driven with examples leaning in and working directly with customers to solve for their workflows and problems
  • Excellent communicator, experienced in sharing out complex information in an understandable delivery for executive-level customers, external partners and internal stakeholders
  • Ability to utilize experience doing market analysis to drive efficient data-driven decisions
Job Responsibility
Job Responsibility
  • Own the business of our end-to-end DFR offering, meeting company financial and market growth goals in partnership with GTM and Engineering
  • Actively meet with customers and internal stakeholders to build expertise in critical DFR use cases and pain points to solve
  • Leverage strong technical understanding of cloud connected devices and enterprise-level management to ideate and deliver high-value products and features
  • Define the full end-to-end DFR customer experience spanning cloud admin management, real time drone operations, flight experience, logging and media offload
  • Collaborate with Platform PMs to prioritize and drive the DFR roadmap, product requirements and key performance metrics
  • Enable GTM and lead successful launches for DFR products, features, and improvements
  • Lead cross functional teams to address in-market issues, to ensure Skydio’s DFR platform is world-leading in reliability and meeting customer core needs
What we offer
What we offer
  • Equity in the form of stock options
  • Comprehensive benefits packages
  • Relocation assistance
  • Group health insurance plans
  • Paid vacation time
  • Sick leave
  • Holiday pay
  • 401K savings plan
  • Fulltime
Read More
Arrow Right

Principal Technical Program Manager - FastShift

Success in the cloud is one of Atlassian’s top strategic priorities. As a Princi...
Location
Location
United States
Salary
Salary:
167400.00 - 262025.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience designing and building enterprise-grade platforms and systems
  • expertise in cloud, data, ecosystem, or experience platforms
  • deep understanding of cloud platform architecture
  • deep understanding of the latest in AI/ML technologies
  • strong drive for product design and delivery
  • ability to balance strategic vision and technical execution
  • proven ability to influence and align leaders across multiple functions
  • exceptional executive presence
  • outstanding communication, collaboration, and leadership skills
  • thrive in a fast-paced, dynamic environment
Job Responsibility
Job Responsibility
  • Take end-to-end ownership of the most challenging technical programs, from design through launch and ongoing operations
  • Design scalable, production-ready solutions and set architectural standards that guide the organization
  • Identify and resolve blockers across the Atlassian ecosystem, ensuring a stellar cloud experience for every customer
  • Partner with senior leaders across Product, Engineering, Sales, and GTM to define and execute the vision for Fastshift
  • Maintain a customer-first mindset, ensuring the well-being of our customers and partners is at the heart of every decision
  • Serve as the subject matter expert on migration strategies and AI-driven productivity enhancements
What we offer
What we offer
  • health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Principal Product Manager – Network as a Service, NaaS - Platforms

The Network as a Service (NaaS) team at T-Mobile is an emerging business unit fo...
Location
Location
United States , Bellevue
Salary
Salary:
133800.00 - 241400.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep expertise in platform product management, including API-driven and cloud-based platforms
  • Strong business acumen, aligning platform vision with enterprise strategy and customer needs
  • Experience managing cross-product platform capabilities, ensuring scalability, security, and efficiency
  • System thinking, with an ability to break down complex technical systems into modular and reusable components
  • Proven leadership, coaching, and mentoring skills, fostering a growth mindset across teams
  • Exceptional communication and influence, engaging senior executives and cross-functional stakeholders
  • Strong technical program management expertise, with experience managing end-to-end delivery of complex platform solutions
  • Bachelor's Degree in Engineering, Business, or related field
  • 10+ years of Product Management experience, ideally in network services, platforms, or enterprise SaaS
  • Proven track record of owning and scaling enterprise platform products
Job Responsibility
Job Responsibility
  • Define and own NaaS platform vision, strategy, and roadmap, ensuring alignment with business, technical, and product needs
  • Partner with product managers to translate individual product requirements into scalable, reusable platform capabilities
  • Apply system thinking to design robust, scalable, and modular platform solutions that serve multiple use cases
  • Conduct competitive analysis and industry research to ensure platform innovation and technical differentiation
  • Secure funding for platform initiatives, building strong business cases and conducting ROI analysis
  • Lead end-to-end execution, including defining platform scope, managing roadmaps, and ensuring seamless integration across NaaS products
  • Work closely with engineering, architecture, and DevOps teams to deliver secure, scalable, and high-performing platform solutions
  • Own and prioritize the platform product backlog, balancing feature development, technical debt, and business priorities
  • Ensure compliance with security, data privacy, and regulatory standards across NaaS platform solutions
  • Drive technical program management efforts, ensuring efficient execution, risk mitigation, and dependency management
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Principal Customer Success Manager

The Customer Success Architect position is a technical champion within the Custo...
Location
Location
United States
Salary
Salary:
115500.00 - 266000.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10-15 years experience in IT management (ITOM)/APM fields
  • At least 5+ years experience in senior customer-facing positions as Implementation Architect, Service Delivery Architect, or Lead Solution Architect
  • In-depth knowledge and hands-on experience in Observability, Process Automation, Patching, AIOps
  • Familiarity with cloud-native design patterns, microservices, and modern web-scale architectures
  • Excellent written and oral communication skills
  • Ability to perform proactive problem management, issue resolution, and manage customer expectations
  • Ability to quickly learn and certify newer technologies
Job Responsibility
Job Responsibility
  • Drive adoption of OpsRamp products and best practices with customers
  • Manage technical health of Enterprise/GSI/OEM clients
  • Own structured adoption and outcomes leading to value realization, expansion, and growth
  • Work with customers' technical/operational decision-makers to identify and prioritize business problems
  • Define KPIs and use cases
  • Plan technical strategies and build solutions
  • Design solution and architecture
  • Serve as trusted partner for customer on use-case and product functionality
  • Lead customers in application of OpsRamp products and services
  • Perform health checks during customer success engagement lifecycle
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Career development programs
  • Unconditional inclusion and flexible work arrangements
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy