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As a Principal Account Manager at Adyen, you will manage our most significant and complex enterprise merchants by building deep relationships with VP to C-level executives and key stakeholders. You are a strategic thinker with profound payments expertise, passionate about leveraging your commercial acumen to drive global business growth. Your role will involve collaborating with cross-functional teams to craft and implement tailored commercial strategies, secure new business, and close complex deals.
Job Responsibility:
Build and sustain deep, trust-based relationships with VP to C-level executives and key stakeholders, positioning yourself as a strategic partner and trusted advisor
Architect and implement bespoke commercial strategies that resonate with the unique aspirations of each enterprise customer
Drive commercial negotiations with customers to secure new business and close high-stakes deals, ensuring alignment with Adyen’s long-term goals
Provide unparalleled payments expertise and strategic guidance, leveraging data-driven storytelling to build and solidify long-term partnerships
Be a senior presence and source of knowledge on the team, leading by example and providing mentorship
Represent Adyen at high-profile industry events, author thought leadership pieces, and position the company at the forefront of the payments industry
Oversee and prioritize complex global projects, ensuring alignment with strategic objectives and maximizing impact
Advocate for customers within Adyen, influencing the product roadmap with strategic insights that reflect customer needs
Requirements:
A minimum of 15 years in a senior client-facing, commercial role, such as account management, consulting, partnerships, or payments industry experience from the merchant side
At least 12 years of demonstrated expertise in both Enterprise and Payments sectors, with a proven record of leading high-stakes negotiations and managing global strategic accounts
Full professional written and verbal proficiency in English
Some domestic and international travel is required
Nice to have:
Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
Fascinated by the payments landscape, staying updated with industry trends, regulations, and emerging technologies
Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
Proactive and skilled at managing multiple cross-functional projects while motivating and collaborating with others to achieve results
An entrepreneurial spirit, thriving in challenging environments, constantly innovating, and exceeding expectations