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Principal Engineer, System Design

United States, Overland Park Employment contract 115300.00 - 208000.00 USD / Year · Job Posted April 24, 2026
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Job Description

Job Overview: The Principal Engineer, Order Management, is responsible for leading the end-to-end lifecycle of circuit orders across Backhaul, Enterprise, and National Core networks. This role provides technical and operational leadership to ensure accurate, timely, and efficient order execution in alignment with business and network delivery objectives. This position operates with a high degree of autonomy, influencing cross-functional teams and external vendors, including third-party order management partners, to drive execution and resolve complex issues. The role is accountable for establishing visibility into order performance, managing risk, and delivering concise reporting to senior leadership. Success is measured by on-time delivery, order accuracy, process scalability, and the ability to drive continuous improvement across order management functions.

Job Responsibility

  • Own and lead the end-to-end circuit order lifecycle across Backhaul, Enterprise, and National Core, ensuring alignment to delivery timelines and business priorities
  • Provide technical leadership and direction to internal teams and external vendors, including managed service providers, to drive order execution and fulfillment
  • Establish and maintain standardized processes, tools, and governance for order management to improve consistency, efficiency, and scalability
  • Deliver executive-level reporting on order status, risks, dependencies, and performance metrics
  • communicate insights and drive accountability
  • Identify, assess, and mitigate risks impacting circuit delivery
  • lead resolution of complex, cross-functional issues
  • Influence and align stakeholders across engineering, operations, sourcing, and vendor management to meet service and delivery objectives
  • Analyze order performance data and trends to drive continuous improvement initiatives and operational efficiencies
  • Ensure compliance with internal policies, vendor contracts, and regulatory requirements throughout the order lifecycle
  • Partner with network engineering and planning teams to align order execution with design, capacity, and infrastructure strategies
  • Act as a subject matter expert and escalation point for order management processes, tools, and vendor performance
  • Perform other duties or projects as assigned by business management

Requirements

  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
  • Acceptable areas of study include Engineering/Computer Science
  • 7-10 years Technical engineering experience
  • Communication
  • Technical Writing
  • Analytics
  • Customer Service
  • Strategic Thinking
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • commuter and transit programs

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