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At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel! Integrations Services is at the heart of Flight Centre and is responsible for the Common Core services that power Flight Centre. We create the Booking Management capability which enable our brands and experience teams to effectively search, cart, book and manage our travel products. You’ll work alongside Technical Leads, Engineers and business stakeholders to craft architectural solutions that deliver on our business objectives. With strong business acumen and a pragmatic approach to decision-making, you’ll ensure technical choices are always grounded in customer and commercial outcomes. You’ll enjoy getting your hands dirty, improving our developer experience, tooling, pipelines and ways of working, while validating ideas through spikes and prototypes, you will also bring a strong bias for action and lead by doing, not just directing. If you would like to work on meaningful products with real customer impact and be part of a collaborative, agile, and globally connected engineering community, we encourage you to apply!
Job Responsibility:
Shape technical strategy through hands-on involvement in product discovery, prototyping and planning
Design pragmatic, cloud‑native architectures with a focus on simplicity, reuse, testability, performance and stability
Lead data‑oriented architectural design, defining how data is produced, owned and transformed across business processes
Validate and evolve architectural decisions through spikes, proofs of concept and close collaboration with engineers and technical leads
Champion adoption of AI and agentic capabilities in engineering workflows, leveraging emerging technologies to improve delivery and impact
Stay close to delivery and the code, supporting teams with system dependencies, risk identification and production readiness
Establish and promote architectural patterns, standards and best practices that scale across teams and domains
Mentor engineers and technical leaders, empowering teams to make sound architectural decisions within clear security and stability guardrails
Continuously improve engineering quality, developer experience, tooling, pipelines and ways of working through hands‑on contribution
Requirements:
3+ years experience as a Technical Lead or Technical Architect
Experience in transactional domains (e.g. bookings, payments, e-commerce) where data integrity and financial accountability are critical
Broad experience across diverse technology stacks with the ability to assess trade-offs across languages, paradigms, hosting models and data storage approaches
Strong experience designing and delivering cloud-native applications built for global scale, reliability, security and performance
Strong knowledge of architecture styles including SOA, micro-services and common software design patterns
Holistic understanding of the full software lifecycle including CI/CD, observability, production support, reporting and developer tooling
Exposure to Kubernetes, ElasticSearch, Redis and AWS services such as EKS, Lambda, API Gateway, DynamoDB, S3 and CloudFront
Demonstrated experience applying AI-assisted development practices and a strong point of view on embedding AI and agentic capabilities into engineering workflows
Proven ability to partner with and influence senior business stakeholders
Excellent written and oral communication skills
Experience with PCI/GDPR compliance
Experience with observability tools such as logging (Splunk, Kibana) and monitoring (New Relic)
AWS certifications such as Solutions Architecture
What we offer:
Inclusive company culture
Equal Opportunity Employer
Individualised ongoing Learning & Development via communities of practice
Innovation Days
Dedicated Engineering Days
Access to LinkedIn Learning for ongoing skills development
Women in PM&E group
Exclusive staff discounts
Travel discounts including family and friends
Career opportunities in a network of brands and businesses across the globe
Corporate health discounts with BUPA
Mental health support and Employee Assistance Program
Regular awards nights, social team-building and industry events