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As a member of the SSD Quality & Reliability Engineering team, you will leverage your expertise in project and program management, risk management, conflict resolution and quality standards & best practices. You will collaborate closely with cross-functional teams and engage with key stakeholders, including Program Management, Customer Management, Marketing, Manufacturing, and Engineering, to ensure the successful execution of quality and reliability initiatives.
Job Responsibility:
Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals throughout the product lifecycle
Accountable for product quality and reliability when product transitions into sustaining phase
Drive activities to ensure that product quality & reliability expectations are met
Lead the resolution of quality-related issues during both New Product Introduction (NPI) and Sustaining phases
Communicate quality excursions to executive management and core teams
Lead Stop Ship and Quality Alert Critical processes, driving closure through risk assessment, containment actions, 8D root cause analysis, CAPA, and lessons learned
Collaborate with NPI counterparts to ensure seamless product transition into Sustaining, meeting all product, customer, and regulatory requirements
Participate in new product kick-off reviews and Manufacturing Readiness Reviews (MRRs)
Coordinate with other QAPMs to share lessons learned and support continuous process improvement across programs
Requirements:
Minimum Bachelor’s Degree in Science or Engineering
Preferred 8+ years of experience in high-volume manufacturing or engineering environments
Proven track record of successfully delivering projects in globally distributed, cross-functional teams
In-depth understanding of storage systems, including key aspects such as performance, quality, and reliability
Hands-on experience in testing, reliability, and endurance evaluation of Flash memory and storage solutions
Background as an ISO 9001 auditor and holder of a Six Sigma Green Belt would be an added advantage
Highly objective-driven and results-oriented
Strong knowledge of FMEA, 8D methodology, and Statistical Process Control (SPC)
Proficient in Microsoft Office, statistical analysis software, and issue tracking tools such as JIRA
Excellent interpersonal, communication, leadership, critical thinking, and problem-solving skills
Skilled in delivering impactful presentations and providing clear, concise executive summaries for quality excursions
Nice to have:
In-depth understanding of storage systems, including key aspects such as performance, quality, and reliability
Hands-on experience in testing, reliability, and endurance evaluation of Flash memory and storage solutions
Background as an ISO 9001 auditor and holder of a Six Sigma Green Belt would be an added advantage
Highly objective-driven and results-oriented, with a strong focus on delivering measurable outcomes