Principal Engineer Conversational AI Job at CVS Health (Wellesley)

Principal Engineer

The Principal AI/ML Operations Engineer leads the architecture, automation, and ...

Location

United States , Pleasanton, California

Salary:

251000.00 - 314500.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Machine Learning, Data Science, or a related field
10+ years in ML infrastructure, DevOps, and software system architecture
4+ years in leading MLOps or AI Ops platforms
Strong programming skills in languages such as Python, Java, or Scala
Expertise in ML frameworks (TensorFlow, PyTorch, scikit-learn) and orchestration tools (Airflow, Kubeflow, Vertex AI, MLflow)
Proven experience operating production pipelines for ML and LLM-based systems across cloud ecosystems (GCP, AWS, Azure)
Deep familiarity with LangChain, LangGraph, ADK or similar agentic system runtime management
Strong competencies in CI/CD, IaC, and DevSecOps pipelines integrating testing, compliance, and deployment automation
Hands-on with observability stacks (Prometheus, Grafana, Newrelic) for model and agent performance tracking
Understanding of governance frameworks for Responsible AI, auditability, and cost metering across training and inference workloads

Job Responsibility

Define enterprise-level standards and reference architectures for ML-Ops and AIOps systems
Partner with data science, security, and product teams to set evaluation and governance standards (Guardrails, Bias, Drift, Latency SLAs)
Mentor senior engineers and drive design reviews for ML pipelines, model registries, and agentic runtime environments
Lead incident response and reliability strategies for ML/AI systems
Lead the deployment of AI models and systems in various environments
Collaborate with development teams to integrate AI solutions into existing workflows and applications
Ensure seamless integration with different platforms and technologies
Define and manage MCP Registry for agentic component onboarding, lifecycle versioning, and dependency governance
Build CI/CD pipelines automating LLM agent deployment, policy validation, and prompt evaluation of workflows
Develop and operationalize experimentation frameworks for agent evaluations, scenario regression, and performance analytics

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

Principal Backend Engineer, Forward Deployed

As a Principal Forward Deployed Engineer (FDE) at Invisible, you'll lead high-im...

Location

United States , Austin; New York; San Francisco Bay Area; Washington DC–Baltimore

Salary:

225000.00 - 370000.00 USD / Year

Invisible Technologies

Expiration Date

Until further notice

Requirements

12+ years of software engineering experience, including significant time spent building data, ML, or backend systems
Deep proficiency in Python with hands-on experience using Hugging Face, LangChain, OpenAI, Pinecone, and related ecosystems
Skilled in full-stack and API-based deployment patterns, including Docker, FastAPI, Kubernetes, and cloud environments (GCP, AWS)
Experienced with workflow orchestration libraries, pub/sub systems (Kafka), and schema governance
Expertise in data governance and operations, including Unity Catalog and policy management, cluster/job orchestration, data contracts and quality enforcement, Delta/ETL pipelines, and replay processes
Strong product and system design instincts — you understand business needs and how to translate them into technical architecture
Experience building usable systems from messy data and ambiguous requirements
Excellent communication and client-facing skills
you’ve led conversations with technical and non-technical stakeholders alike
Proven experience owning projects from scoping through deployment in ambiguous, high-stakes environments

Job Responsibility

Partner with delivery and executive stakeholders to scope, design, and lead implementation of AI-driven solutions
Identify transformational opportunities in messy, ambiguous workflows and turn them into repeatable systems
Lead architecture design and trade-off discussions across performance, scalability, cost, and reliability
Own projects from first discovery call through full deployment — including client-facing delivery, internal coordination, and post-launch iteration
Build shared infrastructure, reusable components, and internal playbooks to level-up the team
Coach and mentor mid-level engineers and help shape the culture of forward-deployed AI engineering at Invisible

What we offer

bonus
equity

Fulltime

Principal Technical Consultant

Principal Technical Consultants are experienced consultants with equal parts dee...

Location

United Kingdom , London; Cambridge

Salary:

105600.00 - 118800.00 GBP / Year

Softwire

Expiration Date

Until further notice

Requirements

8+ years experience in technical roles
At least 4 years in an agency/consultancy context
Deep knowledge and proven experience in at least one of the following areas: Data engineering, Cloud platform architecture/migration (AWS and/or Azure), Digital platform architecture and enterprise modernisation, AI engineering
Track record delivering high-value client outcomes through expert design and delivery of technical solutions
Comfortable working in ambiguous contexts, making decisions with incomplete information and working with multiple stakeholder agendas
Interest in the business and industry side with relevant knowledge and context in one or more sectors
Excellent consulting and advisory skills
Track record of forming strong relationships and leveraging these for on-sell and cross-sell of services
Collaborative and team-oriented approach
Can-do approach and comfortable taking ownership

Job Responsibility

Devising novel and practical solutions to clients' trickiest problems and getting them implemented to deliver business outcomes
Building relationships with senior stakeholders
Having peer-level conversations with C-suite executives about business strategy
Contributing to Softwire's future growth
Supporting go-to-market teams with pre-sales
Building Softwire's reputation and brand
Developing professional network
Mentoring and supporting junior colleagues
Using knowledge, skills and experience to devise solutions to hard problems and deliver real world solutions for clients
Building strong relationships with clients to generate client loyalty and growth

What we offer

Profit share (average between £19,000 and £36,000)
Pension: Additional 5% of salary
25 days annual leave (with the option to buy and sell)
Time off for company-wide morale events
Time off for charitable activities
Free annual eye test
Income protection
Cycle to work scheme
Electric vehicle lease schemes
Payroll charity donations

Fulltime

Principal AI Engineer

Lead the evolution of T-Mobile’s Agentic Next Best Action (ANBA) capabilities—po...

Location

United States , Overland Park; Frisco; Bellevue

Salary:

150700.00 - 271900.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Deep expertise in LLM fine-tuning and prompt engineering (e.g., OpenAI APIs, Hugging Face, Anthropic Claude, Google Gemini)
Strong experience with AI orchestration tools (e.g., LangChain, LlamaIndex, vector databases for retrieval augmentation)
Hands-on knowledge of function calling and API-based reasoning models (e.g., using structured outputs to drive automated workflows)
Proficiency in Python and AI development frameworks for building scalable AI applications
Understanding of multi-agent architectures and best practices in agentic AI design
Experience with real-world AI evaluation techniques, including golden sets, synthetic data generation, and interactive testing
Ability to collaborate across teams, working with engineers, product managers, and conversational designers to refine AI-driven solutions
Bachelor's degree in Computer Science, Artificial Intelligence, or equivalent
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Architects agentic AI systems that accomplish sophisticated tasks by invoking AI models as well as internal and third-party tools using APIs, ensuring flawless data flow in production environments
Optimizes performance of agentic AI systems through prompt engineering, fine-tuning and reinforcement learning using T-Mobile’s customer interaction data
Develops and maintains supporting software components and scripts to enable AI model deployment, testing, evaluation and monitoring
Implement retrieval-augmented generation (RAG) techniques to ensure AI responses are contextually accurate and grounded in real-time data
Stay at the forefront of LLM advancements, incorporating the latest techniques in prompt design, few-shot learning, Tool integration protocols like MCP and AI orchestration frameworks like Agent SDK
Collaborates with backend engineers, business experts and conversation designers ensuring AI-driven enhancements are optimally integrated into production environments
Defining success metrics that aligns with business requirements and continuously evaluate and improve model quality based on those metrics
Participates in other duties or projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

Principal Product Designer - Emerging Technologies

Be the center of product innovation and design at T-Mobile. As a critical leader...

Location

United States , Bellevue; Denver; Atlanta; Overland Park; Frisco; Herndon

Salary:

115400.00 - 208100.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Degree in human-centered design, computer science, research, psychology, or related work experience
7-10 years of experience of user experience, digital strategy, or product management
2+ years experience working with Figma
Demonstrates ability to lead highly technical, highly complex projects with cross-functional teams of strategists, designers, and engineers in a fast-paced environment
Willingness to roll up the sleeves and lead by example when required
Outstanding interpersonal, communication, presentation, data analysis, and storytelling skills
Excellent collaborator
Demonstrates a high level of executive accountability, initiative, flexibility, and the ability to prioritize resource workload to efficiently deliver results
Comfortable working in an ambiguous environment
Exceptional portfolio of work spanning multiple design projects

Job Responsibility

Drive the UX Roadmap and strategy framework through partnership with key leaders and other Principal Designers to ensure cohesive product experiences across lines of businesses (LOBs)
Conduct user research, usability testing, and data analysis to inform AI design decisions
Collaborate with Product Managers, AI researchers, and Engineers to align AI capabilities with user expectations
Advocate for ethical AI use, ensuring fairness, inclusivity, and transparency
Act as an evangelist for design thinking, partnering with key leaders to demonstrate how design empowers the creation of better digital products
Design intuitive and seamless experiences that integrate AI-powered features
Translate complex AI concepts into user-friendly interactions, ensuring explainability and transparency in AI-driven decisions
Facilitate workshops and design sprints to align teams on AI experience strategy
Create and test low- and high-fidelity prototypes for AI-powered experiences, including conversational flows, voice interactions, and adaptive UI components
Analyze research data and user feedback to understand customer pain points, identify business opportunities, and continuously refine AI behaviors, creating compelling narratives that drive customer-centric design solutions

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

New

Principal Engineer Conversational AI

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Wellesley

Salary:

144200.00 - 288400.00 USD / Year

CVS Health

Expiration Date

July 02, 2026

Requirements

10+ years of experience with designing and building software engineering solutions in cloud environments
10+ years of experience in one or more modern languages, such as Python, Java, C#, JavaScript, SQL, etc
10+ years of experience with APIs, microservices, and modern software patterns
5+ year(s) of soliciting complex requirements and managing relationships with key stakeholders
Strong understanding of conversational AI technologies (e.g., chatbots, voice assistants, LLMs, STT/TTS, NLU/NLP engines)
Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

Job Responsibility

Create a technical vision to meet short- and longer-term business needs
Ensure the long-term quality of the design and code of our software systems
Oversee the creation and own critical software components
Lead hands-on, perform design and code and reviews
Help deploy and maintain large scale software in Production, ensure operational excellence
Possess expert knowledge in performance, scalability, distributed architecture, and engineering best practices
Help translate business requirements into software system in an Agile environment
Serve as technical lead on the most demanding, cross-functional projects
Advise leadership on technical decisions, strong communications skills required
Help the career development of other team members, mentor individuals on advanced technical issues, help managers grow their teams

What we offer

Medical
dental
vision coverage
paid time off
retirement savings options
wellness programs
bonus
commission or short-term incentive program
equity award program

Fulltime

Principal Product Designer, Moneybot

We’re looking for a Principal Product Designer to help craft the customer experi...

Location

United States , Bay Area

Salary:

176700.00 - 311900.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

10–15 years of experience designing digital products, including deep IC impact on end-to-end product vision
A portfolio showcasing high-craft consumer products, product, and interaction design — ideally across complex, data-rich or AI-driven products
Experience designing for conversational, assistive, or intelligent interfaces is a plus
A history of influencing senior leadership and shaping multi-quarter product direction through design
Proven ability to partner closely with engineering and product teams to bring ambitious ideas to life
A prototyping mindset — whether through design tools, code, or lightweight experiments — using demos to think, test, and communicate ideas
Strong written and verbal storytelling skills — you design not just what people see, but how they understand it

Job Responsibility

Help drive the end-to-end design of Moneybot's core experiences — from chat interactions and insights to intelligent product surfaces across Cash App
Translate complex systems (AI models, financial data, and customer intent) into clear, accessible, and emotionally resonant consumer experiences
Define the design language for proactive intelligence: how it behaves, responds, and builds trust
Collaborate closely with engineering, product, and research to prototype, test, and refine new interaction models
Raise the quality bar across every pixel and motion, crafting interactions that feel alive, useful, and unmistakably Cash App
Leverage AI in your toolset in a meaningful way
Act as a cross-functional partner and thought leader, shaping the product vision with design-led strategy and systems thinking
Mentor other designers, fostering a culture of craft, clarity, and experimentation
Contribute to the evolution of Cash App's design system as it extends into conversational and generative interfaces
Influence priorities and direction across design, product, and engineering through storytelling and clear design rationale

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Principal Engineer - Java, GenAI

Wells Fargo is seeking a Principal Engineer

Location

India , Bengaluru

Salary:

Not provided

Wells Fargo

Expiration Date

May 19, 2026

Requirements

7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Deep Hands-On Engineering Expertise
Progressive engineering experience with sustained hands-on design and development in Java (modern JVM stacks, microservices, distributed systems, performance engineering)
Proven experience architecting and building AI-powered solutions, including LLM integration, prompt engineering, RAG patterns, model orchestration, AI pipelines, and responsible AI practices
Strong background in cloud-native architectures (containerization, orchestration, CI/CD, DevSecOps) with experience operating systems at enterprise scale
Principal-Level Technical Leadership
Demonstrated ability to operate as a technical authority across domains (application, data, AI, platform, security), influencing architecture and engineering standards at an enterprise level
Track record of translating ambiguous business problems into scalable, resilient, and future-ready technical solutions
Experience defining long-term technology strategy, reference architectures, and engineering roadmaps aligned with business outcomes
AI & Innovation Mindset

Job Responsibility

Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
Enterprise Technical Stewardship
Hands-On Leadership
AI / GenAI Enablement
Influence & Thought Leadership

Fulltime

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Principal Engineer Conversational AI

CVS Health

Location:
United States , Wellesley

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 15, 2026

Expiration:
July 02, 2026

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Principal Engineer Conversational AI

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Location:United States , Wellesley

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Contract Type:Employment contract

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Job Description:

Requirements:

Nice to have:

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Job Posted:May 15, 2026

Expiration:July 02, 2026

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