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Principal Cybersecurity Incident Analyst

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NTT DATA

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Location:
Australia , Melbourne

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Principal Analyst Cybersecurity Incident is a key role responsible for managing and responding to security incidents within the organization. The NTT Cyber Security Incident Response (CSIR) team is essential in providing an orchestrated and rapid security incident response capability with an oversight of security incident response across wider NTT Managed Security Services clients. The CSIR team utilises various security technologies to identify alerts and prioritize and investigate security issues in a fast-paced environment to maintain the level of communication with internal and client stakeholders.

Job Responsibility:

  • Act like a SIEM consultant who provides expertise and guidance to organizations in setting up, managing, and improving their SOC capabilities
  • Look over dashboards, and reports from the previous day or shift, including checking for any new threats and identifying malware
  • Prepare for and respond to system breaches or attacks
  • Respond to hacks or network insecurities and working to prevent new ones
  • Participate in a shift roster which may comprise of shifts business hours and after hours
  • Assessing SIEM maturity: Evaluating the existing SIEM setup and capabilities of an organization
  • Developing or refining the SIEM infrastructure, the architecture, tools, processes, and workflows of a SOC
  • Implementing security technologies when necessary: Assessing, selecting, and implementing various security technologies such as SIEM, SOAR systems, intrusion detection systems, threat intelligence platforms, and incident response tools
  • Support the Security Management Lifecycle including: monitoring, investigation, research, correlation, trend analysis, remediation and siem configuration
  • Developing security policies and procedures: Assisting in developing, documenting, maintaining SOC standard operating procedures (SOPs), incident response plans, playbooks, and other security policies
  • Actively participate in process improvement with other team members and Wider team
  • Incident analysis and response: Assisting SOC analysts by providing guidance and support in analyzing security events, investigating incidents, and responding to cyber threats and attacks
  • Process improvement and optimization: Continuously improving and optimizing SOC processes, workflows, and tools
  • Threat intelligence analysis: Collaborating with other teams or external threat intelligence providers to gather, analyze, and interpret threat intelligence
  • Research and recommend mitigation strategies for current and future threats relevant to the Clients environment
  • Compliance and regulatory requirements: Ensuring that SOC operations align with applicable standards, regulations, and best practices
  • Incident reporting and communication: Preparing reports and communicating security incidents, vulnerabilities, and findings to stakeholders, management, and internal or external auditors
  • Collaborating with internal teams
  • Managing stakeholder expectations and assisting in the reduction of the impact of a cybersecurity event or incident
  • Provide proactive, constant, and clear communication on the status of incident/problem resolution between the client, NTT, and any other third-party supplier and vendors
  • Provide remote technical support and Escalations within Managed Services’ ITIL aligned service delivery processes
  • Manage, own and co-ordinate the technical resolution of incidents either remotely or onsite utilizing Field Engineering resources
  • Action P1 or Major incident escalation right away
  • Plan, coordinate and implement complex network changes within customer specified change windows, adhering to a predefined ITIL change management framework
  • Maintain detailed knowledge of the clients’ environment(s), where applicable, by maintaining and updating relevant documentation
  • Escalate issues affecting delivery of service to management and mentor the team members and guide them to grow in their roles and provide technical escalation support

Requirements:

  • Bachelor's degree in Information Technology or Computer Science preferred
  • Relevant certifications such as SANS GIAC Security Essentials (GSEC)
  • At least 5 years of experience in the technology information security industry
  • Hands-on experience in administering & managing SIEM platforms Palo Alto XSIAM, Splunk, Microsoft Sentinel etc.
  • Hands-on experience to Analyse logs/events from SIEM solution, wireshark and other infrastructure
  • Deep knowledge of cybersecurity concepts, technologies, and best practices
  • Experience in working in Security Operation Centre and Network Security operations
  • Hands-on experience in administering & managing Vulnerability Management solutions like Qualys, Tenable etc.
  • Hands-on experience in administering & managing SOAR Palo Alto Cortex XSOAR or other SOAR solutions
  • Expertise in writing new and interpreting query language SPL, KQL, XQL
  • Creating custom dashboards based on the client's security landscape on clients SIEM, Cyber Security Intel products
  • Experience in managing Security Incidents detection and response, Threat hunt capability with knowledge of Mitre Attack, NIST, FAIR, Cyber Kill chain security framework
  • Experience in triaging Threat feeds and working towards mitigation exercises
  • Experience in reviewing the vulnerability, and product bug reports and relating their impact to Clients’ environment
  • Ability to filter through false positives quickly and focus on true positives
  • Risk assessment and management: Understanding of risk assessment methodologies and frameworks
  • Experience with various security monitoring and analysis tools like SIEM, IDS/IPS, EDR, and network traffic analysis tools
  • Extensive 10 + years of overall experience in a Technology Information Security Industry
  • Prior experience working in a SOC/CSIRT for at least 8+ years
  • Good Hands-on experience on Splunk solution creating search rules and dashboards
  • Tertiary qualifications or a passionate ethical hacker
  • Experience using End Point Protection products and tools
  • Experience with Enterprise Detection & Response software
  • Experience in managing large customers with multiple sites
  • Strong team player
  • Ability to work in a challenging and constantly changing environment
  • Display a willingness to persevere with difficult tasks
  • Demonstrate resourcefulness and sound judgment
  • Strong customer service focus with an understanding of client expectations
  • Strong verbal and written communication, along with good interpersonal skills
  • High level of initiative, accountability, attention to detail and ability to follow process

Nice to have:

  • Demonstrated genuine interests and passion for cybersecurity
  • Working knowledge of security operations environments and security incident management & response handling
  • Certification - Splunk Core Certified Power User (SCCPU), Qualys
  • Relevant certifications such as CISSP, GSEC, GCIH, GCIA, or other industry-recognized certifications
  • Exposure to Cyber Security Governance and Risk Compliance (GRC) and experience in providing innovative solutions to complex cybersecurity problems
  • Strong organisational skills & the ability to prioritise multiple complex tasks
  • Ability to work effectively under pressure
  • Excellent verbal and written communication skills are essential to influence both technical and non-technical audiences

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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