Principal Content Designer Jobs

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Location:
United States, New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

207900.00 - 311900.00 USD / Year

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Job Description:

We're looking for a Principal Content Designer to join Square. The role reports into the content design team, and will be focused on improving the seller experience across the Square ecosystem. We believe good content is crucial for Square—clear and approachable language helps people understand how their business is performing, what their customers need, and guides them towards achieving their goals. As a principal-level designer, you'll help serve a critical leadership function within the content design team—elevating peers by reviewing work, mentoring, and coaching across disciplines.

Job Responsibility:

Work alongside other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, drive alignment, and align on business goals
Develop a UX and content strategy point of view and craft clear and compelling narratives to illustrate proposed solutions and influence the product development process from ideation to launch
Find intuitive and elegant content solutions, crafting experiences that resonates with our existing and growing audience and provides measurable value to the business
Leverage AI tools to design, automate and scale processes across the team
Seek feedback on your work, build consensus among your team, and bring stakeholders along with your recommendations
Get to know the Square brand and work with content designers and copywriters to keep refining our voice and building out our style guide
Set a high bar for writing quality and lead efforts to evangelize and update our style guide
Be responsible for scope beyond UX experiences: you'll help craft organization and company-wide strategies and approaches that bring Square closer to achieving its mission

Requirements:

10+ years of experience as a Content Designer, UX writing, product content strategy, or whatever you happen to call it
Exceptional writing/editing skills and passion for the craft, plus strong design/systems thinking and product strategy chops
Experience working with company leadership and presenting to executives
The ability to apply consumer insights and metrics to inform design decisions and influence company-wide strategy
Built foundational frameworks, guidelines, and content systems
Have familiarity with and curiosity in using AI tools to influence strategy, scale processes and assist with execution
Please include a portfolio of your work in order to be considered

What we offer:

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Principal Content Designer