Job Description
The mission of Global Skilling Product Team - is to develop world-class, innovative Skilling Products & Experiences that inspire customers, partners, Microsoft sellers, and future generations to achieve more by skilling, upskilling, and reskilling, thereby reaching 100M+ learners. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing AI powered innovations that impact billions of lives around the world. The Global Skilling team is looking for a Principal Content Designer, who will lead the strategy and craft of clear, compelling, and inclusive content experiences across our products. You'll partner closely with design, product, engineering, and research to shape end-to-end experiences, define content systems, and drive consistency at scale. You'll influence product direction through content, ensuring every interaction is purposeful, human-centered, and help lead the evolution our voice and principles. Drives terminology decision-making to bring an informed point of view, experience, and data/research. Supports team members in utilizing metrics and establishing processes to plan for identified needs. Leads concepting and iterating for complex products in design meetings. Guides others in defining needs of large product designs based on user insights. Leads the combination of User Experience (UX) thinking with design execution. Champions a shared vision and tools for UX writing across product experiences. Identifies and ideates on solutions for potential security threats in user flows. Owns terminology decision-making with clear communication standards. Mentors, influences, persuades, and sells work effectively in all contexts. Seeks user needs to propose design prototypes and evaluates usefulness.
