Principal Change Specialist Job at NTT DATA (Johannesburg)

Principal Change Specialist

NTT DATA

Location:
South Africa , Johannesburg

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Principal Change Specialist at NTT DATA is responsible for leading change management initiatives that enhance employee engagement and drive technology adoption. This role requires extensive experience in change management principles and methodologies, along with strong communication and strategic thinking skills. A bachelor's degree in Information Technology or Business Management is required, along with a recognized change management certification. This is a hybrid role with a fixed-term contract.

Job Responsibility:

Supports and inputs into a proven industry standard digital change management model
Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model
Makes recommendations to support change and adoption
Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption
Demonstrates understanding of the Change and Enablement approach and deliverables
Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums
Adopts best practices, developing, and sustaining cross functional relationships
Acts as a change agent and enables communication between business, clients, and other relevant stakeholders
Deploys change management solutions and track program effectiveness in line with defined success criteria
Proactively aligns and secures change management engagement for strategic digital projects
Supports faster adoption, higher ultimate utilization and greater proficiency of the digital changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes
Quantifies the progress of digital change management and transformation initiatives
Provides mentorship and guidance to less experienced Change Management Specialists

Requirements:

Bachelor’s degree or equivalent in Information Technology or Business Management or related field
Requirement for a formal industry recognized change management certification
Extended experience in change management, technology adoption within a large-scale multinational technology services environment
Extended experience and knowledge of change management principles, methodologies and tools
Extended experience mentoring and guiding team(s) in Change Management initiatives, processes, tools
Extended hands-on experience in driving adoption projects / programs for a large organization
Excellent ability to drive continuous improvement and innovation
Excellent understanding of Enterprise level tools, systems, processes and business operations
Excellent knowledge of industry, trends and best practices in change management
Excellent verbal and written communication skills
Demonstrate strategic thinking ability
Resilient, able to approach problems from different angles and identify the most adequate solutions
Ability to influence others and move toward a common vision or goal
Flexible and adaptable
able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere

Additional Information:

Job Posted:
March 26, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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