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The Principal Change Specialist role at NTT DATA involves leading change management initiatives within a global organization. The candidate will engage with stakeholders, oversee impact analysis, and ensure effective communication throughout the change journey.
Job Responsibility:
Adopts, supports, and inputs into an industry-leading change management practice
Leads change management solutions and tracks effectiveness
Quantifies progress of change initiatives
Alignment and appreciation of domain area
Makes recommendations to support adoption and consumption in assigned product domain and/or assignment
Ensures development of core program assets and integrates key deliverables
Provides reporting on effectiveness of change management in a program and associated projects
Engages with key stakeholders to align on purpose and key messaging to support the change journey
Monitors and acts on sentiments, challenges, and any concerns
Creates and maintains stakeholder and persona mapping
Ensures active people networks from onboarding to maintaining
Identifies and leads resources for change management activities
Oversees change impact analysis, risks, and mitigating actions
Provides go-live/release management support
Oversees training needs analysis and resulting learning activities
Requirements:
Experience of driving transformation through change management in a large global organisation
Strong background in senior leader engagement
Excellent communication skills in various formats
Demonstrate excellent attention to detail and resiliency
Proven ability to turn challenges into solutions
A collaborative mindset with a focus on cross-functional teamwork
Product-orientated experience for a holistic view of driving business outcomes
Business working knowledge of another major language an advantage
Nice to have:
Business working knowledge of another major language an advantage