Principal Business Operations Specialist Job at NTT DATA (Gurgaon)

Job Description

The Principal Business Operation Specialist is a highly skilled subject matter expert, responsible for overseeing the day-to-day administrative, financial, and procedural activities within a business area / division. This role leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organizational resources. This role directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. The Principal Business Operations Specialist assesses existing processes and systems, and identifies opportunities for improvement, and devises more efficient or cost-effective alternatives.

Job Responsibility

Establishes and optimizes day-to-day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management
Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organisational resources
Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets
Supports with development and implementation of a system to track and report on the progress of strategic plan implementation
Ensures that all business heads within department/division are fully informed of the operational objectives of the business
Participates in the design and development of operational processes, policies and improvements related to these processes for each department in their domain
Sets operational and/or performance goals for each department which are aggressive, achievable and linked to long-term goals
Ensures that operational activities comply with organizational requirements for quality management, legal stipulations and general duty of care
Participates in acquisition and growth activities that support overall business objectives and plans
Contributes to capital market development, including participating in road shows, relevant meetings with stakeholders
Advises the management team and/or department heads on key planning issues and make recommendations on important business decisions
Facilitates regular meetings with department heads to ensure that operational objectives are achieved
Performs any other related task as required

Requirements

Extended understanding of business and/or operational processes and policies
Ability to produce a high quality of work
Extended communication skills, including the ability to be influential and persuasive with senior level stakeholders
Ability to establish and maintain good working with senior level stakeholders
A high degree of accuracy and attention to detail
Excellent planning and organization skills
Extended problem analysis and solving skills
Ability to multitask and work independently
Demonstrate high ethics and adherence to company values
Displays good analytical and reasoning skills
Excellent business acumen skills
Extended presentation and facilitation skills
Bachelor's degree or equivalent in Business Administration or a related field
Extended professional experience in business operations management with a strong background in all aspects
Extended experience dealing with internal and external stakeholders
Extended experience working with business operations management control software

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Principal Business Operations Specialist

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