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As the BI Analyst within the R&D Operations team, you will play a pivotal role in driving operational excellence and delivering impactful data insights to support our global Product Management and Engineering teams. You will leverage data to influence decision-making, lead analytics projects from end to end, and provide strategic insights to enhance our Product Management and Engineering processes.
Job Responsibility:
Develop and maintain dashboards and analytical reports to track key Product and Engineering velocity, quality, reliability metrics, and provide actionable insights
Analyze Product and Engineering data to identify trends, challenges, and opportunities, supporting decision-making across multiple functions
Create predictive models and scenario analyses to improve product strategies and planning, and engineering performance
Lead end-to-end execution of Product and Engineering analytics projects, from scoping requirements to delivering impactful results
Develop and implement key performance indicators (KPIs) and metrics to measure and improve Product and Engineering effectiveness
Build, maintain, and deliver high-quality dashboards and reports that provide clear visibility into R&D performance
Analyze complex data sets to identify trends, solve problems, and uncover opportunities
Partner with Product and Engineering Operations, Strategy, HR, Finance, and other business functions to align R&D operations with broader organizational objectives
Provide ad-hoc operational and analytical support to Product and Engineering leaders as needed, ensuring smooth daily operations
Evaluate, implement, and optimize analytics tools to enhance reporting capabilities and streamline R&D operations
Requirements:
Bachelor’s degree in Business Intelligence, Data Analytics, or a related field
4–6+ years in Business Intelligence, Data Analytics, or a related analytics role
Demonstrated ability to analyze large datasets and deliver clear, actionable insights
Experience handling sensitive and confidential information with discretion
Proficiency in SQL for data extraction from data warehouses and performing data transformations
Proficiency in utilizing Power BI to develop data models and dashboards
Familiar with modern SaaS product development processes