Principal Business Execution Consultant - Branch Banking

• Shape and execute the digital workplace strategy for branch banking
• Lead the modernization of branch desktop environments including migration to cloud-based virtual desktop infrastructure (VDI)
• Conduct in-depth research on retail banking trends, customer behavior, and branch technology innovations
• Drive cross-functional collaboration to deliver seamless, omni-channel experiences
• Partner across Technology, Branch Operations, and Employee Experience teams
• Manage product roadmaps and delivery pipelines using OKRs, Epics, and Features in JIRA Advanced Roadmaps
• Champion user-centered design by gathering feedback from branch employees
• Serve as a subject matter expert in branch end-user technology
• Design and implement highly customer-centric compute experiences
• Lead the planning, design, and implementation of hybrid/cloud strategies for end-user enablement
• Integrate enterprise authentication and authorization platforms
• Collaborate on business requirements and implementation

• 10+ years of Business Execution, Implementation, or Strategic Planning experience
• 5+ years of financial services experience
• 5+ years of experience in cloud adoption, desktop and application virtualization, and digital experience strategies
• 5+ years of experience in Agile practice and tools experience, including JIRA and Confluence
• 3+ years branch technology or retail banking technology experience

• Proven success managing large-scale investments and achieving measurable business outcomes
• Strong leadership skills with a user-centric approach to product development and strategy
• Experience with large-scale end-user hardware management and supporting virtual desktops and other Enterprise Desktop technologies
• Experience with Desktop as a Service (DaaS) cloud technology (Amazon Workspaces, Microsoft W365, Google Cloud)
• Experience with end user computing
• 4-year college degree or master's/advanced degree

Relocation assistance is not available for this position