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Principal Business Continuity Program

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Mastercard

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Location:
Belgium , Waterloo

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Category:
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Contract Type:
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Salary:

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Job Description:

Enterprise Resilience Team, primarily responsible for driving Business Continuity, Technical Recovery, Operational Resilience Program aspects for regulatory & customer requirements, standards and controls analysis for Fintech organization. Managing reporting, risk identification, presentations and external parties resilience for Enterprise Resilience This hands-on execution role will work within a team construct while executing independently most of the time implementing policy and procedures from global Enterprise Resilience program.

Job Responsibility:

  • Support the Enterprise Resilience program structure to appropriate level for ensuring certification to ISO27001 and alignment to ISO 22301
  • Quickly understand and partner with business and technical team members to implement program and support regulatory compliance for all jurisdictions in which our business entities operate - worldwide
  • Create reporting to external regulators and customers to address requirements and contract obligations, and present evidence as needed
  • Perform as an Enterprise Resilience/Business Continuity Program matter expert to set-up new assets with the proper construct and response model including plans and exercises with strategic partners
  • Train business partners on the program’s roles and responsibilities, and ensure all staff within the entity are knowledgeable of our program requirements
  • Partner with global Enterprise Resilience staff to understand location-specific crisis management, business continuity, and disaster recovery procedures and standardization
  • Build key business relationships across the organization and become a trusted partner to further embed a business continuity and resilience culture
  • Provide consultation to management and identify opportunities to implement process improvements
  • Future leader potential and present in front of regulators and customers

Requirements:

  • Knowledge and experience of ISO27001 certification maintenance and/or implementation, and application of or detailed knowledge of ISO22301
  • Demonstrable experience of working within financially regulated environments, or have regulator liaison experience
  • Experience in Enterprise Resilience / Business Continuity Program implementation and maintenance, including impact analysis, resilience risk assessment and plan design and exercise
  • Financial services experience
  • Demonstrable experience managing business continuity third party risk process
  • Experience with data incident preparedness and response, including cyber security experience
  • Capable of understanding technology recovery exercises and possibly knowledge of Cloud solutions
  • Bachelor’s degree preferably related to Emergency Management, Information Technology, Security, Business or equivalent combination of experience and formal education
  • Preferred CBCI (Business Continuity Institute) or CBCP (DRI) accreditation or similar
  • more advanced accreditation
  • Experience in the design and delivery or management information metrics
  • Excellent written and spoken English language communication skills

Nice to have:

  • Calm under pressure
  • Ability to drive consistent and repeatable results with limited supervision
  • Understands when to escalate
  • Excellent oral and written communication and presentation skills
  • Develops relationships with people at all levels and in various functions and specialties of organizations, both in external environments and internally
  • Be personable yet able to challenge/question constructively when necessary
  • High attention to detail
  • Manage own work load and deliver or escalate accordingly
  • Delivery in an accurate and complete manner
  • Copes well in a dynamic, complex environment
  • Ability to define and implement solutions based on strategic direction
  • Willingness to take some travel, this is very minimal if any
  • Passion for personal development and learning

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
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