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Principal Billing Clerk

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Massachusetts Municipal Association

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Location:
United States , Marlborough

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Contract Type:
Employment contract

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Salary:

29.90 - 33.64 USD / Hour

Job Description:

The city of Marlborough Department of Public Works is accepting applications for a full-time Principal Billing Clerk to support the Water and Sewer division. This is a union position offering competitive wages, comprehensive municipal benefits, and a stable municipal career in a fast-paced customer service and billing environment supporting critical utility operations.

Job Responsibility:

  • Primary point of contact for water and sewer customers
  • coordinating and processing utility billing, meter data, account maintenance, liens, real estate closing bills, and customer inquiries
  • working closely with DPW staff and other City departments

Requirements:

  • Experience with municipal billing systems, accounting support, and customer-facing office work is preferred
  • strong customer service skills
  • attention to detail
  • ability to independently resolve billing issues
What we offer:
  • Health and dental insurance
  • paid time off
  • holidays
  • pension
  • other union benefits

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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